Workday’s legal department is looking for a high-performing Legal Operations Template Manager to join our team. In this role, you will assume a wide range of responsibilities, all of which will require critical thinking, innovation, and integrity. We are looking for someone with impeccable attention to detail, high energy, strong project management skills, experience in change management and an overall positive attitude. We will be looking to this person to help us improve the template update cadence across the company, implement the new strategy, and ensure all templates are aligned with Workday’s brand.
Job Responsibilities include:
Create complex contract templates from existing Word documents or other contract templates kept in Salesforce.
Responsible for building and maintaining conditional clauses, smart fields enabling reconciliation with the Apttus agreement/proposal, clause insertion, and master clause library across various language versions
Maintain and build templates across various languages
Manage Schedule and acceptance process
Work with internal business stakeholders (BU, IT, Finance, Legal, M&A, etc.) to capture template updates and release of these updates
Consult with project stakeholders to understand business drivers and translate them into functional and non-functional requirements. As an Agile product owner, elicit, capture, analyze, refine, and document Quote-to-Cash (Q2C) business requirements and user stories.
Provide guidance on technology and systems in partnership with IT, to improve team efficiency and effectiveness; manage design, rollout, and training for new systems
Identify and execute critical business change management initiative, and high priority strategic and process improvement projects across Legal with a focus on a standardizing, simplifying, and streamlining processes
Develop and maintain contract templates, approved responses and standard procedures
Administer backlog and prioritization of template updates
Maintain contract template versions and assist in deploying changes to templates across the enterprise and external platforms
Required Skills & Experience
Bachelor’s degree with excellent academic credentials
Apttus Certification preferred
Extensive in-house experience in legal operations, sales operations or contract management or administration
Deep experience in the sales contract lifecycle and operations
Experience in a dynamic high-performing environment requiring a high level of responsiveness
Experience working in-house at a technology/SaaS company strongly preferred
Expertise in Microsoft Office Suite, DocuSign, Apttus and Salesforce required
A high level of understanding of contract terms required
Superior organizational skills, extraordinary attention to detail, and a mindset that processes can always be improved