Overview

WEX is seeking a highly motivated Legal Operations Manager to join our legal organization. 

Role Description:
 
This role promotes and operationalizes the Legal Department’s general mission, value proposition and long-term objectives, and ensures ongoing alignment with, and support for, the strategic and business plans of the Company and its line of business units (“LoBs”).  You’ll identify opportunities for operational efficiencies and improve the effectiveness of the Legal department, and you’ll project manage those opportunities to completion. You will also help design and implement a legal operating strategy that matches the needs of the business and aligns with the team’s strategic objectives.

Purpose:
 
The role will be responsible for driving and supporting legal department operational excellence. Legal Operations is focused primarily on driving efficiency and productivity, implementing a state-of-the-art technology infrastructure utilizing best of breed tools and systems to automate processes, promoting professional development, improving knowledge management capabilities, and improving communications globally for the legal department. The successful candidate must build strong relationships with the various functions within the legal department and other stakeholders within the company including finance, procurement, enterprise information services and other operational groups.

You will have the opportunity to:

Help design and manage the strategy for the Legal Operations, including annual goals, objectives, key results, and other metrics
Help develop and implement a technology roadmap and manage legal technology initiatives such as e-billing and matter management, contracts management system, e-signature, and other internal resources
Assist with the implementation of ongoing usage of the contracts management system
Liaise with the technology team on identifying, implementing, integration, and optimizing applications and tools, and building internal tools, training, and automation capabilities
Manage legal vendors (outside counsel and vendors) to optimize efficiency and reduce spend, while ensuring quality in services
Develop, implement, and manage vendor cost reduction strategies, including fee arrangement negotiations, onboarding and offboarding, payment processes, and governance of billing guidelines
Develop and support programs that promote collaboration and knowledge sharing across the team (e.g., centralized resources, processes, memos, and other learnings)
Develop resources and tools for the business to self-serve legal issues, and training resources for the legal team to use with business partners
Build strong relationships within the legal team, and other cross-functional stakeholders including finance, technology, Infosec, compliance, HR, and other operational teams
Drive other operational efficiencies to increase productivity and contain costs
Manages resources focused on eBilling and provides oversight and assistance with the integration of same with our accounts payable system
Drive the development of monthly and quarterly business metrics and provide operational analysis through reports and dashboards.
Support department planning by tracking and reporting on key department metrics, business analysis and industry benchmarking.

What you need to succeed in this role:

Minimum of 8 years of relevant experience in legal operations, finance or IT within a law firm or legal department, preferably building or managing legal operational programs, projects, and processes; experience in a high-growth environment is advantageous.
B.A. or B.S required; J.D or MBA preferred
Demonstrated experience identifying and acting upon opportunities to improve processes and tools to enhance efficiency and drive results
Help manage [W’s] legal operations, including law firm relationships and billing
Support rollout of and training on new systems and programs designed to improve team efficiency, effectiveness, and development
Experiences in developing, implementing and managing legal tools and systems, including matter management, eBilling, document management and knowledge management
Experience in contracts operations and governance including management of forms and approvals and signing process.
Ability to think strategically while managing the details, and to make clear recommendations
Proven track record of collaborating and influencing stakeholders across with all layers of the Legal organization and with cross-functional groups (e.g., IT, InfoSec, Finance, Procurement, HR, etc.)
Strong organization and project management skills with a proven track record of executing projects on time and on budget
Proactive and able to work independently, with a strong ability to prioritize and balance sensitive tasks, project manage, meet deadlines, and adapt to the shifting demands of different situations.
Organized with a close attention to detail.
Technology-savvy skills, and are proficient in all Google applications, an understanding of law firm billing
Demonstrated contract management experience preferred

This job may be performed remotely within the United States, except that it is not eligible to be performed in Colorado.
 

About WEX

Our company’s culture combines a start-up mindset with the financial prowess of a larger company. At WEX, we consistently seek a better way, and you will play a key role in developing the best ideas for new products, more successful customer solutions, and more refined processes. Join us and your skills and your career will flourish.