Stericycle is seeking an experienced Director of Legal Operations to optimize the Legal Department by implementing processes, practices and systems to improve the efficiency, effectiveness and performance of the legal team, facilitate change, and control costs.  This important role will serve as a strategic partner to the General Counsel and have responsibility for the development and execution of Legal’s long term strategic plan and department priorities.   Drives programs to enhance in-house efficiency, standardization of processes, enhanced cost controls and strategies, and creation and tracking of performance, cost and other metrics.  The Director will develop and implement a Legal Department technology roadmap to drive Legal’s effectiveness and efficiency.  Coordinates billing with law firms, tracks internal and outside counsel spend metrics and assists in building the legal budget and forecasting expense.

Key Job Activities:

  • Developing, communicating and executing the Legal Department’s long-term strategic plan
  • Driving execution of Legal Department priorities
  • Enhancing the efficiency, operations and performance of the Legal Department, including resource planning and workflow optimization initiatives
  • Building internal Legal knowledge management processes and capabilities
  • Assisting in managing Legal risks to the Company and uses financial transparency to help internal clients understand cost and risk factors with legal consequences
  • Ensuring communication within the Legal Department, including organization of Legal meetings and management of action items
  • Developing performance metrics and dashboards
  • Ensuring implementation and effectiveness of training programs and self-service tools for internal clients
  • Utilizes expertise in finance and consulting to manage engagement of and relationships, spend and billing with outside counsel, e-Discovery and other
  • Legal vendors, including development of cost and performance related KPIs and cost-efficient billing solutions
  • Partnering with Finance and Accounting regarding Legal Department budgeting, forecasting and accruals
  • Assisting in the development of and adherence to the Legal Department budget
  • Creating a technology investment plan and roadmap to drive the efficiency and effectiveness of the Department

Preferred Education: Bachelor’s degree required; JD or MBA preferred

Experience (North America & LATAM):

  • Minimum 7+ years of experience with legal operations and project management within a large organization
  • Strong financial acumen and excellent analytical, critical thinking and problem-solving skills
  • Demonstrated experience building, running, and managing Legal programs, projects, and processes
  • Demonstrated ability to independently move projects forward by gaining support from others and to work collaboratively with cross-functional groups to set objectives, drive progress, and produce meaningful results
  • Strong experience in technology change management, project management, business process management, and system implementation
  • Excellent organization and planning skills

About Stericycle Inc.

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