Position Description:
Lenovo is seeking a Contract Lifecycle Management system (“CLM”) professional to join its Legal Department, with the key responsibility of managing an enterprise-wide CLM, working as a key member of the CLM project team. The CLM Operations Manager will report to the Director, COE, Legal, and will work closely with the CLM Project Management Office (PMO), supporting the implementation and enhancements of the CLM, as well as working the routine support activities, for technical, functional and data related areas, while working closely and collaborating with other contract professionals and CLM users from other departments such as Sales (Sales Enablement and Operations), Account Management, BT/IT, Supply Chain and Finance.

Key responsibilities include:

  • Overall Administration and Support of the CLM System (CLM), supporting the execution of overall technical, functional and data related processes
  • Manage Contract Review and other workflows in the CLM, to ensure timely completion of actions by Legal and business stakeholders
  • Manage the CLM document library, for templates, playbook terms and clause libraries
  • Manage the CLM repository, including importing legacy contracts
  • Design and configure new contract templates and process workflows, for multiple Business Units, Functions and Geos
  • Control special user profiles and security models applicable to the CLM
  • Drive the CLM continuous improvement program across the business to improve quality, accuracy, and efficiency
  • Coordinate contract and document signatures using electronic signature software
  • Manage CLM data quality processes (managing individual records to ensure accurate submission of contract renewal dates, notification dates, and key obligations)
  • Monitor key milestones, contractual commitments, material and sensitive contracts
  • Provide guidance to attorneys and business users on CLM requirements and ensure the applicable contract management policies and delegations are followed
  • Generate CLM reports for Legal and business users as needed
  • Manage CLM training program (develop and deliver CLM training materials and user manuals, and support a train-the-trainer process)
  • Work in close collaboration with the CLM PMO supporting with key project related activities

Position Requirements:
Bachelor’s Degree from an accredited institution
At least 3-5 years of relevant experience as a CLM systems administrator or manager, preferably in the corporate Legal or IT department of a company in the technology sector, or as a systems administrator or manager of other similar business applications
Experience in leading or actively participating in the implementation of a CLM system is strongly preferred (e.g., Onit, SpringCM, Conga, Apttus, Agiloft, OnBase)
Experience with developing and implementing system driven workflows
General knowledge of sales and procurement processes
Experience in change management
Experience in integrating CLM with other enterprise platforms (e.g., CRM, Ariba etc.), including knowledge of application and data management
Demonstrated effective interpersonal interaction in a highly customer-satisfaction focused environment
Developed critical thinking and proactive problem-solving skills, with a willingness to get into the details of complex problems and drive creative solutions
Excellent oral, written and interpersonal communication skills
A strong team player who can work well with colleagues in all functional groups
Committed to his/her personal growth and development by actively seeking feedback and responding with constructive action

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.