The Vice President, Legal Operations is responsible for leading a high-performing team in support of the operational functions of the legal department. Reporting directly to EVP, General Counsel & Corporate Secretary, this position will be responsible for the financial, operational, technical and operational risk functions of the legal department, including development and execution of technology and document management strategies, prudent management of internal resources and external counsel and the strategic development and implementation of key performance metrics. This leader will play an integral role in bringing process optimization and technology innovation as the legal department continues its journey to become best-in-class operationally.


·       Operational Planning:  Accountable for development and management of a holistic view of the work being done in the organization. Leads organizational planning initiatives. Ensures effective departmental budget management, planning and tracking, expense analysis and forecasting, as well as approval and accruals.

·       Technology, Metrics, and Reporting: Responsible for administration and support for the key legal department systems including: eBilling, Matter Management, eDiscovery, and Document management. Develops analytics and AI capabilities, technology strategy and roadmap in partnership with technology leadership|.  Works with staff and operations to develop business process definitions and common metrics to measure the effectiveness of the organization, both internal and external, with goals of optimal workflow and communication.

·       Business Partner Liaison: Works closely with communications and finance teams regarding organizational initiatives and planning. Partners with Human Resources on the job posting and recruiting processes with ownership of status updates, onboarding and off boarding plans, space planning, and workforce planning and optimization.

·       Vendor Management Oversight: Responsible for the organization and monitoring of third-party support and spend. Manages internal and external third-party service providers with rigorous focus on performance indicators, service level expectations, regulatory compliance, risk management, and diversity and inclusion. Develops preferred counsel strategy and arrangements inclusive of pricing strategy and departmental technology solutions and related processes in partnership with internal and external parties.

·       Strategic Planning: Facilitates the development and execution of both the business and operational strategies to support the legal department’s efficiency and effectiveness. Works closely with senior leadership team in the development of department goals, priorities, and strategic plans. Oversees teams that help ensure effective business controls management in the organization.

·       Operational Risk Oversight:  In conjunction with the Director of Operational Risk, oversees the first-line operational risk management and assessment activities of the Legal Department; works with Enterprise Operational Risk (2nd line risk) and other FLIB Risk Partners across the Fannie Mae enterprise.


·        At least 15 years of progressive, related experience; at least 5 years working in a leadership capacity.

·       5-10 years of experience as an in-house leader or consultant developing strategies and managing major initiatives and operational processes for large-scale, legal departments, focusing in driving efficiency and operational rigor.

·       5 or more years of people management experience in building, managing and/or developing high-performing teams.

·       Experience collaborating with key resources and stakeholders across a legal department, advising, influencing decisions, managing change, and working to achieve strategic goals required.

·       Strong understanding of a wide variety legal technologies and software such as eDiscovery, eBilling, and knowledge management tools.

·       Executive-level business acumen in the areas of business operations, industry practices and emerging trends required.

·       Strong organizational and project management skills; ideally a proven track record of applying methods for process improvement (e.g. lean management, Six Sigma, etc.).

·       Financial management track record, experience owning and optimizing a budget in a cost-conscious environment.

·       Strategic thinker who is action-oriented with strong leadership and communication skills and strong interpersonal skills.

·       Ability to analyze operational issues, diagnose problem areas and provide the leadership necessary to effect change.

·       Bachelor’s Degree and/or Master’s degree in a related field highly preferred.

·       Deep understanding of legal department operations, especially operating model between outside counsel and the department.

·       Demonstrated experience with strategic planning, outside counsel management, data & analytics and systems implementation and management.

About Fannie Mae

Fannie Mae provides a stable source of liquidity to the mortgage market and supports the availability and affordability of housing in the United States. The company operates in the secondary mortgage market, primarily working with lenders, and as such, indirectly enables families to buy, refinance, or rent homes. Chartered by Congress in 1938 and organized as  a government-sponsored entity, Fannie Mae is a shareholder-owned corporation, with $4 trillion in assets as of December 31, 2020.[1] The company owned or guaranteed mortgage assets representing approximately 26% of total U.S. residential mortgage debt outstanding as of September 30, 2020.[2]

Fannie Mae has two lines of business: Single-Family and Multifamily. We do not originate loans or lend money directly to borrowers. Rather, we primarily work with lenders who originate loans to borrowers. We securitize those loans into Fannie Mae mortgage-backed securities that we guarantee (which we refer to as Fannie Mae MBS).

Fannie Mae’s Single-Family business provides liquidity to the mortgage market primarily by acquiring single-family loans from lenders and securitizing those loans into Fannie Mae MBS, which are either delivered to the lenders or sold to investors or dealers.

Fannie Mae provides lenders a variety of financing solutions to support a diverse group of homebuyers and homeowners, enabling lender customers to originate and tailor mortgage loans to meet the needs of today’s borrower. At the same time, Fannie Mae’s Single-Family business has established and upheld responsible lending standards and has implemented strong underwriting, eligibility, and risk management standards.

Single-Family Business Highlights: In 2020, Fannie Mae provided $1.4 trillion in liquidity to the single-family mortgage market, which enabled the financing of 1.5 million single-family home purchases and 3.4 million single-family refinancings.[3]

Multifamily Business Highlights: Fannie Mae provided $76 billion in multifamily financing in 2020, which supported 792,000 units of multifamily rental housing. [4] More than 90 percent of the multifamily units the company financed were affordable to families earning at or below 120 percent of the Area Median Income, providing support for both affordable and workforce housing.[5] Fannie Mae was recognized as the largest issuer of green bonds in the world for the third consecutive year in 2019. Since issuing our first green bond in 2012, through 2019, we have issued $75 billion in green MBS and $9 billion in green resecuritizations.[6]

The company is headquartered in Washington, D.C. and has offices in Northern Virginia, Plano, and other U.S. locations. With a statutory mandate to promote access to mortgage credit throughout the nation, the company’s business touches virtually every county in the United States.

Fannie Mae has been in conservatorship since September 2008, with the Federal Housing Finance Agency (FHFA) acting as conservator. The company continues to move the housing finance system forward and is committed to being America’s most valued housing partner.

More information regarding Fannie Mae can be found on the company’s website at www.fanniemae.com.