Broadridge is hiring! We are currently looking to hire a Contract Lifecycle Management Operations Manager. This is a Full Time / Direct Hire role based out of our Newark, NJ location.
Are you passionate about joining our growing team? If so, please read below!
How To Apply: Please send your resume to: firstname.lastname@example.org
Primary duties and responsibilities
CLM Implementation and Operation
Serve as a critical member of the project team to implement and migrate to a new enterprise-wide Contract Lifecycle Management system, including collaborating with cross functional departments such as Legal, Sales, Sales Operations, Account Management, IT, Procurement and Finance Departments, and Broadridge’s CLM vendor
Handle the configuration, operation and maintenance of Broadridge’s CLM system, including its integration with other business systems and tools
Deliver on ad hoc contract management requests and special projects, reporting and status inquiries
Participate in assessing, refining and executing on future business requirements for the CLM system
CLM Support and Training
Provide first level support for CLM training, data requests and dashboards / reporting
Triage CLM system-related requests and provide broad day-to-day support for end users, including coordinating troubleshooting support with the IT Department and the CLM vendor
Onboard and train new users (both technical and non-technical) on the CLM system functionality and related processes
Assist in developing CLM training materials and user manuals, and implement a train-the-trainer model
Contract Templates, Processes and Practices
Run the company’s templates, playbook terms, and clause libraries for its commercial contracts with customers, partners and suppliers
Design and configure new contract templates and process workflows
Develop and use a strong working knowledge of Broadridge’s Legal, Sales and Procurement business and contracting processes
Maintain governance of CLM solutions and drive contracting standard methodologies across the business to improve quality, accuracy and efficiency
Education and Experience
Bachelor’s Degree from an accredited institution
At least 2-5 years of relevant experience as a CLM systems administrator or manager, preferably in the corporate legal or IT department of a company in the financial or technology sectors, or as a systems administrator or manager of other similar business applications
Experience in leading or actively participating in the implementation of a CLM system is strongly preferred (Icertis, SpringCM, Conga, Apttus, Agiloft, OnBase)
Experience with developing and implementing system driven workflows
General knowledge of sales processes
Experience in change management
Experience in integrating with CRM and other sales-related platforms
Knowledge of Salesforce.com system, application data model, and data management standard methodologies
Experience integrating with Salesforce.com, including knowledge of application and data management
Knowledge of commercial agreements and legal terms and conditions
Strong oral and written communication and interpersonal skills
Analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
Detail oriented, with strong organizational and project management skills
Ability to promptly identify and solve software and process problems
Ability to multi-task and to work independently in a fast-paced environment and prioritize workflow based on company’s business objectives and priorities
Willingness and ability to automate repetitive tasks
Capable of interacting with and establishing the respect and confidence of colleagues in different functions and at various levels.
Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. “Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth.” US applicants: Click here to view the “EEO is the Law” poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com
About Broadridge Financial Solutions, Inc.
Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.