Expedia Group’s global legal team of 120+ is entering a new phase in our life cycle as we establish a Legal Operations function to help meet the growing needs and demands of our team and of the businesses we support. While the immediate objectives are focused on law firm engagement and management, cost savings and contract life cycle management (CLM), this role should develop over time to have a full Legal Operations mandate, including knowledge management, legal technology and legal service delivery. Reporting to the VP Legal, the Global Legal Operations Manager will play a key role in changing how we work and interact with one another and with our clients. This is an immense opportunity for someone who has the right skills, drive and ambition to come in and make a lasting impact.
Our legal team is a group of smart, creative and business-savvy professionals who are highly regarded across all corners of Expedia Group. We take the time to understand our businesses and our clients, and we are trusted and valued partners with a seat at the table for important decisions. We are fortunate enough to support an incredible group of people who are constantly innovating within both the travel and technology industries. While we are laser-focused on helping the business achieve its goals, we never miss an opportunity to learn…or to have a little fun. And we are proud of the collaborative and supportive culture we have built across our global legal department.
What you will do:
Build and lead a law firm management program to help identify and realize legal fee cost savings:
Analyze and optimize how legal work is allocated and managed as between internal staff and external firms
Drive greater value from service providers by ensuring the right work is in the right hands, using creative fee arrangements, introducing bidding and RFPs, and identifying ‘value-adds’
Centralize and streamline law firm rate review and negotiation for the department;
Create effective feedback loops for service providers, identifying opportunities for service improvement
Optimize use of Thomson Reuters Legal Tracker functionality to increase visibility into spend, enable analysis of spend data, and enforce compliance with billing guidelines
Streamline processes and reduce administrative load on internal team
Maintain and update law firm engagement terms and billing guidelines, and administer, advise, and train others on them
Assume a key role in delivering a CLM solution, working closely with the CLM project manager, Contracts Manager and other key stakeholdersDevelop a department knowledge management program:
Manage and maintain the legal team’s SharePoint knowledge portal
Help institutionalize legal knowledge by gathering, curating and organizing legal work product
Create self-service tools for internal clients
Embed legal know-how in business workflows
Assume supervisory and management responsibility for the Billing Administration contractors
Who you are:
You have worked closely with a Legal Operations leader for several years, perhaps as a number two, and you have been involved with developing and/or managing a sophisticated external counsel program. Ideally you have previously played an important role in delivering a large-scale, enterprise-wide project. You are highly motivated and thrive in a role where you have an opportunity to build something from the ground up. You enjoy building relationships, and you actively seek out other perspectives, understanding the value that diversity brings. You can identify a range of creative solutions to the challenges that exist, and while you are never short of ideas, you are great at prioritizing and balancing short-term wins with longer-term needs. You are resourceful and determined, you see your projects through to completion, and then you look for further opportunities for improvement.
Bachelor’s degree ideally in a business-related field
Minimum of 2 years in an operational role in a legal department
Experience with Thomson Reuters Legal Tracker preferred
Good understanding of law firm billing / business models
Strong process, project and operational management skills
Technological aptitude and eagerness to learn new technologies
Demonstrated organizational and prioritization skills and an ability to successfully juggle multiple mandates at the same time
Excellent analytical skills and an ability to effectively use both data and experience-based instinct to make decisions
Experience building and maintaining strong, collaborative relationships across many levels and functions within an organization
Creative thinker with excellent communication and interpersonal skills
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world’s travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people’s lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you’re applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®
At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.
The Clorox Company is seeking a Legal Operations eBilling Administrator and Analyst to join its legal team.
The Legal Operations eBilling Administrator and Analyst will administer our eBilling system (Serengeti Legal Tracker) and will drive and support various Legal Operations activities, including budgeting activities; collecting, visualizing and analyzing data; filing and retrieving contracts and gathering contracting metrics; updating Legal’s websites, driving knowledge management initiatives, planning group trainings and other events, and driving other continuous improvement projects. The position requires strong attention to detail, interpersonal skills, as well as interest, skills and abilities working with technology, systems and tools used by legal departments. In addition, this role will take on special projects as assigned.
This position reports to Assistant General Counsel and Sr. Director of Legal Operations.
This role will operate within a very collaborative, high performing and inclusive legal team that delivers world-class legal services to the company and to business partners.
Clorox has been named as one of the Best Places to Work in the U.S. by Glassdoor, and has also been recognized for its diversity, sustainability efforts and corporate responsibility. The role is based at the Company’s headquarters in Oakland.
Key Skills, Abilities and Experience Required
· Serve as the lead day-to-day administrator for the eBilling system (Serengeti Legal Tracker), including onboarding new law firms and service providers, opening and closing matters, handling billing issues, analyzing adherence to the company’s outside counsel guidelines, analyzing rates, alternative fee arrangements and other data, and other related activities
· Support budgeting and quarterly accruals processes
· Collect, visualize and analyze data, and report on metrics and key performance indicators
· Update Legal’s business facing and internal Legal websites, and support (and assess) other legal technology systems
· Drive certain activities with the contracts management system, including filing and retrieving contracts and gathering contracting metrics
· Drive knowledge management initiatives and projects
· Plan group trainings and meetings
· Drive special projects as assigned, including driving continuous improvements projects
Years and Type of Experience:
· 3+ years eBilling experience in a law firm or corporate legal environment, and deep understanding of legal billing practices
· 3+ years other Legal Operations or other relevant experience
Skills and Abilities:
· Knowledge of eBilling systems (Serengeti Legal Tracker experience preferred)
· Knowledge of legal technology (including contract management systems) and experience with knowledge management initiatives preferred
· Intermediate to advanced Microsoft Word, Excel, SharePoint, and Power Point skills
· Experience with data visualization software
· Must be comfortable with and embrace technology
· Excellent oral and written communication skills
· Excellent attention to detail
· Exceptional interpersonal skills and works well in team environment
· Demonstrated ability to handle confidential information
· Ability to handle complex assignments using considerable judgment and initiative
· Results and detail orientation
· Ability to drive projects and commitments with speed and efficiency
· Forward-thinking; plan effectively against future needs with a process-minded orientation
· Demonstrated ability to achieve results and meet deadlines with minimal direction
· Effective time management and ability to multitask
· Continuous improvement mindset, and ability to embrace and champion change
· High level of initiative, motivation and enthusiasm
· Bachelor’s degree or equivalent experience, advanced degree or training preferred
More about LARCC
Together, LARCC works to protect and enhance The Clorox Company’s reputation and value for stakeholders.
• Legal provides top-quality legal services and advice on everything from contracts to compliance and HR.
• Audit manages responsibilities delegated by the audit committee of the Board of Directors as well as continually reviews the effectiveness of our internal controls.
• Risk develops strategies that help the company assess, avoid and manage risk.
• Corporate Communications drives line of sight to company strategy and performance, fosters employee engagement and seeks to enhance the company’s reputation. Corporate Responsibility drives philanthropic, community and environmental sustainability programs that promote the well-being of people and planet. Crisis Management develops strategies to prevent, respond to and recover from business disruption.
• Government Affairs works to protect and support our business by responsibly influencing global policies and identifying new business opportunities.
The Workplace Safety and Insurance Board (WSIB) helps people overcome workplace injuries and illnesses and helps business owners make their workplaces safe and healthy. Our people are at the heart of what we do. Bring your enthusiasm and expertise to the WSIB, and we’ll help you achieve your personal and professional goals through meaningful work, development opportunities and a culture of compassion, integrity and teamwork.
We are the WSIB. And we’re here to help.
Support General Counsel, Associate General Counsels and Director, Legal Operations by effectively leading management and staff to deliver a broad range of programs for the Legal Services Division that include adjustment services, elections and assistance to legal professionals practicing various areas of law.
Pursue approved business objectives in accordance with the Division’s and WSIB’s strategic plan by:
planning, managing and controlling the effective delivery of administrative programs and services for the Legal Services and Adjustment Services Branches to meet the diverse needs of internal and external clients;
leading an administrative team that has responsibility for providing legal support to Lawyers and Paralegals who practice in various disciplines (civil litigation, bankruptcies, advisory, contracts);
facilitating continuous individual and collective development of team members;
identifying new and emerging technology, regulatory or compliance issues/challenges that may be internal and/or external to the programs; supporting the Division’s innovation and continuous improvement efforts through the creation of new solutions; overseeing, planning, implementing and monitoring evolutionary technology and workflow processes that reflect risk management principles and the most efficient and effective delivery of services and use of resources;
demonstrating a commitment to service excellence, efficiency, enterprise focus and enhanced relationships with stakeholders within a framework that is consistent with the Workplace Safety and Insurance Act, Board Policy, union and legislative parameters and operational performance standards.
Provide overall planning, management and direction for the development, implementation and delivery of programs, products and services within Legal Services Division through teams that administer adjustment services, elections and legal support. This includes:
recruiting, developing and maintaining teams within legislative and policy requirements; ensuring employees are provided with appropriate performance objectives, technical expertise and development programs
monitoring and directing the development, enhancement and maintenance of systems, processes and resources in the Division. Keeping abreast of emerging technology to recommend alternative solutions to meet evolving business needs
collaborating with internal partners such as Risk and Compliance to develop/maintain a compliance framework and to integrate and align compliance initiatives into approaches taken within the Division
providing ongoing project and change management advice, guidance and coaching
preparing relevant briefing notes, submissions, responses, and recommendations for review and approval by Director, Legal Operations, Associate General Counsels, General Counsel, President & CEO, and/or Chair
facilitating a healthy and safe work environment by integrating health and safety principles in the way in which functions are performed
Participate in divisional, cross-divisional and enterprise projects and initiatives related to service/process improvements and technology changes. This includes:
overseeing departmental progress on innovation and continuous improvement efforts
leading, participating and/or implementing initiatives surrounding various project streams
providing subject matter expertise and advice to project group and/or senior management
participating in Change Management, transition planning and implementation.
Provide technical advice and expertise to General Counsel, Associate General Counsels, Director of Legal Operations, cross-divisional management and staff and external stakeholders with respect to adjustment services, elections and legal support services. On an ongoing basis, identify and monitor emerging trends, issues and legislative changes to determine the potential impact to services, resources or policies and make recommendations on courses of action to Director, Legal Operations.
Collaborate with Senior Management in the development of business plans and goals and objectives that align with the divisional and organizational strategic direction. Create value to the business by acting as a thought partner to challenge traditional assumptions and paradigms so as to implement innovative and efficient ways to successfully process work while maintaining a high level of customer satisfaction. Represent Legal Services’ management on various committees and working groups within the WSIB and externally. Apply change, risk and resource management principles when needed.
Develop and maintain effective communications linkages and working relationships internally with all business areas, all levels of staff and management and externally with workplace parties as required to identify needs, discuss and resolve issues and exchange information of mutual concern. These relationships will identify ongoing and changing needs and ensure programs, services and work processes are aligned with business requirements to maintain a high level of customer service and support. Handle escalated customer complaints and executive enquiries regarding adjustment services, elections administration and legal support services.
Assist Legal Services Division’s senior management in projecting, monitoring and managing the financial and physical resources required to deliver efficient services in a fiscally responsible manner. This includes initiating and setting goals for programs according to strategic direction of the organization; planning the programs from start to completion involving deadlines, milestones and processes; guiding/developing and forecasting annual operating and capital budgets to support the achievement of objectives; regularly monitoring and reporting on variances based on projections; evaluating overall program expenditures; implementing and delivering strategic procurement and supplier relationship management services to meet the diverse business needs of the WSIB.
1) Education requirements:
University Level, or equivalent combined experience and education (minimum)
Project Management Certification (preferred)
5+ years of operational leadership and administration experience in a bargaining unit environment
Business Process Re-engineering and Quality Management experience (preferred)
As a precondition of employment, the WSIB will require a prospective candidate to undergo a criminal records name check prior to or at any time following hire.
We appreciate the interest of all candidates. Due to the volumes of applications we receive, we are only able to contact candidates that are selected to move forward in the recruitment process. The WSIB is an equal opportunity employer.
The WSIB is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you are an individual with a disability and you need accommodation in order to apply for this position, please contact firstname.lastname@example.org. If you are invited to participate in the assessment process, please provide your accommodation needs at that time. Please be advised that you may be required to provide medical documentation to the WSIB’s Corporate Health Department so that appropriate accommodation can be provided to you throughout the recruitment process.
This role is responsible for managing the regulatory and governmental requirements for Parkland’s Nursing Homes; serves as the Matter Manager for Legal Affairs; leads departmental projects for Legal Affairs; administers the department’s matter management software and other applications; and develops, maintains, and reports on key department metrics.
To handle the necessary operational, administrative, and organizational needs of the Legal Department under the direction of the Manager – Legal Operations.
ESSENTIAL JOB FUNCTIONS:
In conjunction with Legal Operations team:
-Supports Manager- Legal Operations in the coordination of Document Retention and Destruction Program and Vendor Management Program.
-Supports attorneys with regards to various Legal Department issues as assigned.
-Prepares and updates Tokio Marine-related reporting on compliance, litigation, and corporate governance matters.
-Serves as the operational liaison to the Operations Committee and Management Operating Committee, including development and tracking of key projects and initiatives.
-Provides administrative assistance to the VP/AGC and SVP/GC.
-Provides assistance to the VP/AGC on data privacy and security compliance matters and projects.
-Works toward developing key competencies in data analytics through continuing education and attendance at industry seminars.
-Tracks and develops Key Performance Indicators for the operations of the Legal Department.
-Leads Annual Statement and Quarterly Statement filings for SNCC, SFIC and the SNCC Canadian Branch.
Special projects, as assigned by the Department Head
-Bachelors or better.
-Legal training and/or previous experience as legal secretary/assistant in corporate legal department or law firm preferred but not required
-College Degree a plus
-Proficiency in Microsoft Office Suite, with emphasis on Excel
-Experience with legal matter tracking software a plus.