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Boston

Operations Management
6 Days
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Responsibilities
• Design and drive revenue-generating contract approval process with internal stakeholders and decision-makers.
• Enforce contract compliance for commercial and go-to-market terms by collaborating with sales, marketing, product, finance, support, and IT within SMBC.
• Support legal team with implementing legal tools, best practices, and updates to partner-facing contracts for SMBC.
• Execute legal requirements for partner onboarding and offboarding processes.
• Administer and maintain contract lifecycle management for sales and operations teams.
• Drive program-related change management process for policy or T&C changes.
• Manage the Non-Disclosure process
• Maintain and deliver standard relevant and up-to-date partner contracts to sales.

Your First Three Months:
• Understand the nuances of the SMBC business and products and how contractual terms apply to each route to market.
• Build regular cadence with legal and operations team for business alignment.
• Design and drive a process for custom contract approval.
• Establish yourself as the POC for sales on contract-related questions.
• Support sales with vendor compliance ask.
• Create a repository of different T&Cs that currently exists.

Three to Six Months and Beyond:
• Establish yourself as a subject matter expert on SMBC partner contracts.
• Establish metrics to track the effectiveness and efficiency of our partner contracting process.
• Drive partner contract standardization efforts to move legal partners from a custom commercial arrangement to a standard commercial arrangement.
• Provide recommendations to optimize and automate partner contract processes during onboarding.

Key Challenges to Overcome:
• Becoming facile with the product and our offerings to counsel legal and sales from a business and operational perspective.
• Understanding legacy contracts and getting sales buy-in to support contract standardization effort.
• Building relationships with legal, sales, product, marketing, operations, support, and leadership to smoothly implement policy changes and contract customizations.

What will make you successful at OT SMBC:
• A track record of good judgment and decision-making in positions with significant responsibility
• Highly autonomous and able to independently identify high-value projects and drive them completion
• Demonstrated leadership capability in cross-functional team environments
• A high degree of comfort with complex environments

Skills & Experience:
• 3+ years experience in a legal operations role or supporting revenue-generating contract process in the sales operations organization.
• Experience implementing Conga or other contract management tools, DocuSign or other e-signature tools as well as Salesforce.
• Saas industry experience a big plus.
• Leadership is a key attribute of a better candidate. And effective leadership is based on knowledge, respect, and impact; it isn’t assigned.
• You can work effectively across functions (Operations, Legal, Marketing, Sales, Customer Support and Product) and organization levels (executives, peers, individual contributors).
• Excellent communication and negotiation skills.
• A sense of humor gets you bonus points. At OT SMBC we believe work should be rewarding.

 


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Remote, North America

Operations Management
10 Days
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Shopify is the world’s fastest growing commerce platform, with no plans to slow down, powering over 1.7 million stores in more than 175 different countries. It takes a whole team of dedicated legal professionals working behind the scenes to help Shopify create a platform that makes commerce better for everyone. Legal professionals on our team must be able to apply their knowledge and experience to novel scenarios and provide the best possible advice on sometimes unprecedented legal issues, in ways that allow Shopify’s business to stay agile and innovative. Every person on our team is committed to making commerce better for everyone, and it truly shows.

Job Description

We are searching for a results-oriented Director of Legal Operations to join our fast-growing Legal Department. Reporting directly to VP, Assistant General Counsel, this position will be responsible for the financial, operational, and technical functions of the legal department, including the development and execution of technology and document management strategies, prudent management of internal resources and external counsel, and the strategic development and implementation of key performance metrics. The role will build out a high-performing team in support of the operational functions of the legal department.

What You’ll Do:

  • Build: Originate, build and scale a legal operations function supporting a fast moving and innovative legal team.
  • Team Operations: Assist department leadership with day-to-day operations, including identification, development and implementation of department policies and procedures, reporting, and dashboarding. Partner with Legal Senior Leadership to manage organizational planning for the departments, including supporting efforts related to training, and performance management.
  • Financial Management: Drive the development of monthly and quarterly business metrics, provide operational analysis through reports and dashboards, and implement changes to improve performance. Track accruals and forecasting, work with Finance to identify spending trends, potential cost savings and efficiency opportunities.  Drive governance of billing guidelines.
  • Vendor Management: Manage and liaise with legal department vendors, including overseeing billing issues and budgeting/accrual process. Assist with budget matters and optimizing workflows within the Legal Department.
  • Cross-functional Alignment: Create and drive relationships with other key company functions, such as Talent, IT, Finance and Internal Solutions.
  • Technology & process support: Implement, manage and oversee legal technology platforms and initiatives across the Legal Department. Arrange or provide ongoing training on technology platforms. Serve as an advocate to drive user acceptance and use of technology to improve efficiency and effectiveness.
  • Knowledge Management: Partner with Learning Acceleration to facilitate company-wide training on Legal topics, train the Legal team and the broader organization on legal processes and procedures (e.g. new hire onboarding training, new software or process rollout), and partner with the Knowledge Management team to improve the Legal department’s knowledge strategy. 
  • Communication: develop, implement and enhance a comprehensive departmental strategic communications plan (e.g., newsletters, announcements, and messages from department leadership)

 

Qualifications

  • A B.A. or B.S.; possibly an MBA or J.D. too
  • 8+ years experience in a legal department, law firm, or relevant operational management role
  • Tech-savviness, and a proficiency in legal enterprise software, tools, and applications
  • Proficiency in legal spend and matter management tools and other legal software tools
  • Experience collaborating with key resources and stakeholders across a legal department, advising, influencing decisions, managing change, and working to achieve strategic goals required
  • Financial interest with an eye for analytics
  • A “no task too big, no task too small” mentality. You love achieving big things, working as part of a team, and continuous improvement
  • The ability to work collaboratively as part of a team and on an individual basis without a lot of guidance or oversight
  • Exceptional business judgement and relationship-building skills
  • Strong written and interpersonal communication skills
  • The ability to thrive in a dynamic and entrepreneurial environment​​​​​​

 

Additional Information
If this role sounds like it’s right up your alley, please consider applying! Erin Zipes, Vice President, Assistant General Counsel, is looking forward to reading your cover letter. In your cover letter, please tell us (without violating any confidentiality obligations) about an interesting operational challenge you’ve worked on, and how you solved it.

Closing date: Monday, June 21 at 11:59PM EDT. Successful candidates can expect to hear back from us by Monday, July 5 at 5 pm EDT.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team – so if your experience is this close to what we’re looking for, please consider applying


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Denver

Operations Management
10 Days
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About the opportunity
Contentful is an innovative, high-growth, customer-focused company in a large and growing market. If you are energized by shaping a new role, adept at thinking strategically, have a combination of leadership skills, business savvy, IT systems knowledge, are comfortable rolling up your sleeves to implement, and able to work collaboratively, we would love to hear from you!

The successful candidate will have the opportunity to make a significant impact on the development of the legal department at Contentful as we ramp to support Contentful’s rapidly expanding business. You will be key in creating processes and practices to improve the day-to-day productivity and effectiveness of the Contentful Legal team in a dynamic and complex environment. This is a generalist role that involves managing and supporting projects across the full range of subject matter supported by the legal team. You must be able to adapt to changing priorities and business needs and be proactive in identifying areas of need and generating action plans. Candidates should work well in a fast-paced, challenging environment as part of a dynamic team of professionals and have the ability to communicate effectively in group settings and before senior management.

What to expect?

  • Lead and manage key Legal Department initiatives and projects, including contract management, workflow automation, knowledge management and other areas
  • Develop and maintain an internal Legal intranet page and content
  • Ensure technology tools are properly configured and operated to support internal processes including measurement, reporting, and analysis
  • Collaborate with stakeholders to improve processes, including workflow and toolset improvement
  • Assist with the development of Legal Dashboards for metric reporting
  • Analyze performance and results and provide insight to drive increased productivity, efficiency, quality, optimization, and the improvement of both client experience and business processes
  • Share learned knowledge. Create a culture of growth, development, collaboration and accountability.
  • Assist the department with in-house career development initiatives such as cross-training opportunities, speakers and continuing legal education, and new technology tools
  • Keep current on the latest legal operations industry trends and developments and identify opportunities to implement best practices

What you need to be successful?

  • Strong work ethic, exceptional judgment and uncompromising integrity
  • 5+ years of experience or combination in legal operations, legal support, business operations, or technology.
  • Bachelor’s degree with strong academic credentials
  • Continuous improvement mindset and willingness to ask, “how can we do things better?”
  • Exceptional organizational, project management, and prioritization skills
  • Excellent interpersonal skills and proven ability to build strong and deep working relationships with internal stakeholders over multiple geographical locations and in a fast-paced environment
  • Ability to understand complex issues and ability to interact with colleagues and present information in a clear and concise manner
  • A practical, proactive, collaborative, and business-focused approach to problem-solving with the ability to make sound decisions and exercise good judgment
  • The ability to think and execute both strategically and tactically
  • Outstanding written and oral communications skills and attention to detail
  • Enthusiasm for employing business skills in providing legal services, such as automation, strategic sourcing, embracing technology, design thinking, project management, and process improvement skill sets
  • Demonstrated commitment and alignment with our Contentful values
  • A sense of humor!

What’s in it for you?

  • Join an ambitious tech company reshaping the way people build digital product
  • Health, vision, dental insurance, an employee wellness program, life and disability insurance, and a retirement savings plan
  • Commuter benefits to help you get to and from work
  • A flexible time-off policy and paid holidays
  • 16 weeks paid parental leave (after 6 months of employment)
  • We set you up for success, equipping you with the latest and greatest hardware
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $110,000-$115,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s variable compensation plans.]


Associate Counsel

Practice Operation – Legal Innovation & Operations

Posting # 104595

 

The Associate Counsel will assist the Law Department’s Assistant General Counsel of Legal Innovation & Operations in forming, maintaining and continuously improving the department’s legal operations program. The Associate Counsel will be responsible for the oversight, development and implementation of a variety of legal technology projects and initiatives for the Law Department with a special focus on technology, information resources, knowledge management, and other legal operations support services designated by the Assistant General Counsel, that meets the needs of the Law Department’s diverse practice areas, enhances productivity, fosters best practices, and supports high performance. The Associate Counsel will implement policies, processes and procedures to optimize the Department’s use of various legal technologies to better serve the Company. The Associate Counsel will need strong interpersonal, writing and speaking skills; as well as the ability to influence across groups without direct oversight to achieve responsibilities.

 

Core Responsibilities:

Work with the Assistant General Counsel to develop, implement and oversee short and long term plans for building and maintaining a high-quality, cost-effective legal operations program.

Work with the Assistant General Counsel to oversee and manage the Law Department’s technology, information resources, knowledge management, and other similar legal support services, including the implementation of, and training for, matter management, document management, document scanning and coding, electronic research, contract management and discovery management technologies. Also assist in the oversight of the Caseworks system that is used by Regulatory Services to collect, organize, and submit information in connection with rate case and other regulatory discovery proceedings.

Develop, manage and oversee legal operations budgets.

Successfully oversee and manage day to day assignments and activities associated with the existing and planned technology projects and initiatives and provide ongoing support and management of their integration into the Department’s practices.

Participate in the selection and successful implementation of Law Department technologies.

Create requests for proposals and procurement documents as required.

Direct supervision of LTIG project specialists, application administrator and report writer.

Stay abreast of industry best practices for legal technology.

Collaborate with members of the department and with corporate Information Technology and other departments as needed.

Identify and track key Law Department technology metrics.

Select, retain and manage legal operations vendors as required.

Respond to emergency situations involving Law Department technology that might arise outside of normal working hours.

Provide other legal operations services designated by senior management of the Law Department.

Perform other related tasks and assignments as required.

 

Required Education/Experience

•Juris Doctorate NY Bar admission required And a minimum of 6 years of work experience

Required Work Experience

• Minimum of 3 years experience managing special projects, including legal technology initiatives, in a large corporate, governmental or comparable law department. Required

• Minimum of 3 years management experience managing a legal support team in a comparable corporate or governmental law department. Required

• Minimum of 5 years experience supervising legal support staff. Req

 

Licenses & Certifications

•Driver’s License Required

Interested in applying to this position, click on the below link and apply on-line:

https://careers.coned.com/jobs/6533895-associate-counsel

 

Mission Statement

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Equal Opportunity Employer

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.


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The Wonderful Company LLC

Director, Legal Operations

Los Angeles, CA

Operations Management
17 Days
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This position is responsible for operational management of the Legal Department. This includes all Legal Information Technology Systems, including helping to develop and implement the Department’s technology strategy, intake process, matter management and file management systems, oversight over billing and invoicing systems and vendor relations, including legal spend reporting, developing and tracking metrics, and other general administrative responsibilities, as assigned. The ideal candidate will be someone with significant project management experience, who is customer service-focused and detail-oriented, comfortable with both technical and legal vernacular, and has exceptional judgment. This role requires someone who is able to work cross-functionally with members at all levels throughout the Department as well as members of other departments.

The Wonderful Legal Way:

-Develops and manages all Legal Department IT systems including tracking and implementing updates/renewals; design and roll out of new initiatives; suggesting and implementing improvements to current systems; working with or serving as network administrator for IT systems; and identifying opportunities to leverage technology solutions to resolve business issues
-Oversees Legal Department invoicing processes, including standardizing processes and procedures, overseeing billing guidelines, vendor management, ensuring proper coding, and analysis and recommendations for cost-saving measures
-Oversees financial reporting for outside legal fee spend including validating and ensuring integrity of data
-Develops and manages performance metrics, which may include client satisfaction surveys, spending benchmarking, etc.
-Partners with IT to help implement legal/compliance system upgrades, enhancements, patches, etc. as needed to support the goals of the Department
-Develops and manages training on Legal Department systems including overseeing and development of standard procedures/manuals
-Acts as a liaison for the Legal Department with corporate support functions including IT, Finance, Accounting, Treasury and Human Resources, as appropriate
-Oversees management of other Legal Department vendors and subscriptions
-Assists with general operational matters including department meetings and events, training opportunities, teambuilding strategies and other activities within the Legal Department, as requested
Additional duties, as assigned

The Wonderful You:

-Minimum 7-10 years of business experience in project management, information technology or comparable position leading large-scale projects/programs, preferably in a legal department or firm; understanding of full project lifecycle management
-Experience working with cloud-based and on-prem legal department technology solutions (e.g., e-billing, contract and document management, self-service contracting, e-signature, knowledge management, etc.)
-Strong technical skills; proficient in all Microsoft Office applications.
-Strong project management skills – consistently completes projects on-time with great attention to detail; proven ability to handle multiple assignments and manage major projects to successful completion
-Strong analytical skills, ability to gather, analyze and extract useful data
-High level of professionalism; handles sensitive/confidential information with appropriate care
-Eager to go the ‘extra mile.’ Takes ownership of an issue once aware of it — goes the extra step to proactively seek out answers to problems that may fall outside area of expertise
-Consistently looking for ways to improve/enhance processes, find efficiencies, think outside the box
-COVID vaccination will be required for this position unless candidate has a legally valid exemption

Desired:

-Experience with Onit, TyMetrix, iManage
-Knowledge and experience with process improvement skills, such as Six Sigma, Process/Program Management, or related certifications highly preferred.

The Wonderful Perks:
-Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
-Opportunities for development and internal mobility
-Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
-Companywide problem solving and continuous improvement training
-Wonderful Giving (com) – allowing you to donate company money to a cause of your choice
-Company focus on wellness and health including virtual yoga and mindful meditation classes

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


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Belmont, CA / Remote, US

Billing/eBilling
18 Days
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Job Title: Legal Operations Analyst, Spend Optimization

Job Type: Full-Time
Location: US
Department: Legal

 

Want to change the way work…works? This is your moment.

 

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

 

When you join RingCentral Legal, you’ll bring your expertise to everything from policy to contracts to lawsuits. You’ll help protect the company from threats, guide internal policy decisions and drive ideas that change the way the world communicates. All in a strong, supportive culture designed to help you succeed.

 

We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here – with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

 

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

 

RingCentral Legal is seeking a Legal Operations Analyst, Spend Optimization to join the Legal Operations team. In this role, you will assume responsibility for RingCentral’s cost management programs, collaborating with RingCentral’s legal and Finance teams to execute and further develop cost control initiatives. Working with our Head of Legal Operations and Legal leadership team, you will also track and report on progress made towards cost management on a regular basis. This role will also be responsible for supporting the operations of the Legal team directly, as needed.

 

Operational responsibilities include financial and budget management, including the annual budgeting and planning process around law firm spend, monthly forecast and accruals, program management and training for outside counsel-related programs, and ad hoc Legal Operations projects as needed. The ideal candidate will be process oriented, have a good grasp on the legal industry levers related to department cost management, customer service-focused and detail-oriented. The ideal candidate will also have the diplomatic presence to handle potentially difficult fee discussions with our most long tenured and valued outside counsel firms from diverse cultures around the world, and excellent communication skills. This person will be encouraged to innovate and build upon current processes, working closely with RingCentral’s Legal leadership team.

 

To succeed in this role, you will need to be able to multitask efficiently and effectively to manage competing priorities. The position will require partnering with key internal organizations (FP&A, Tax, etc.). Experience leveraging cost management programs in-house, working to measure their success and communicating results to leadership teams are essential.

 

Required Skills:

– Lead RingCentral’s Legal Cost Management Programs with the aim of driving effective pricing strategies, improving existing matter management and cost control processes for helping manage RingCentral’s external spend
– Provide creative thinking to help identify and develop cutting-edge strategies for reducing outside legal spend while maintaining excellent legal representation and optimizing engagement practices with our law firms
– Negotiate global retention agreements with our firms, including hourly rates, alternative fee arrangements
– Analyze outside counsel billing practices against in-house requirements
– Maintain and update outside counsel billing guides and related tools
– Partner closely with RingCentral’s Legal Operation partners, on resolving any firm billing issues, process improvements, and system enhancements
– Identify, collect, and report on global key performance indicators to provide visibility to the General Counsel and leadership team to help with legal spend management
– Work cross-functionally with professionals in Legal, Finance, IT, and others
– Document and automate spend management workflows using various technologies
– Collaborate on various ad hoc Legal Operations projects to ensure progress against larger strategic Legal Operations goals for RingCentral Legal
– Statistical analysis of complex data sets related to outside counsel engagements
 

Minimum Qualifications:

– Must have experience with Legal technology (e.g. Legal Tracker or other e-Billing tools and legal-department-focused tooling)
– 2+ years of work experience in legal operations and/or legal pricing environment
– Experience in all Microsoft Office applications, especially Excel and PowerPoint
– Time management and multitasking/prioritization experience
– Demonstrated track record of influencing senior level stakeholders (both internal and external)
– Experience dealing with all levels of an organization and law firms’ organizations (partners, attorneys, administrative assistants, billing teams, etc.)
– Experience recognizing needs, solving problems, and anticipating issues
– Demonstrable experience with designing, negotiating and evaluating alternative fee arrangements
– Proven communication experience with partner-level outside counsel attorneys and pricing directors of law firms
– Project management experience
– Knowledge in law firm pricing and billing practices
 

Preferred Qualifications:

– 3+ years in law firm pricing function and/or in-house legal cost management experience

 

What we offer: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

– Comprehensive medical, dental, vision, disability, life and pet insurance
– Flexible PTO
– 401K match and ESPP
– Wellness programs including virtual yoga, bootcamp, meditation classes and more
– Paid parental leave
– Milkstork parental account
– New parent gift box
 

Say hello to the future of work. And the end of the resume black hole. 

We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,)  and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com —  we look forward to connecting soon.

 

About RingCentral

 

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

 

RingCentral is headquartered in Belmont, California and has offices around the world. 

 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Washington, DC

Operations Management
20 Days
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Looking to leverage your project management and legal expertise in a professional services environment? Want to help manage and grow a thriving practice area?  Want to join a top workplace with an amazing culture? This opportunity could be perfect for you!

Overview

Bates White is a boutique consulting firm based in Washington, DC. Recognized as a top workplace, the firm provides advanced economic, financial, and econometric analysis to law firms, companies, and government agencies.

Through our supportive, collaborative, and collegial culture we invest in our talent and provide opportunities for career advancement. We are proud to have been consistently ranked among the top firms in the Vault Guide to the Top 50 Consulting Firms and named as a Top Workplace by The Washington Post for the past five years.

If you are looking for a place to do high-quality work and have fun along the way, read below to discover how you can be part of our team.

What you’ll do

In this role, you will be responsible for developing, managing, and executing strategic and tactical initiatives to help manage the Antitrust (AT) Practice. Primary areas of responsibility include overseeing day-to-day AT Practice operations, financial performance, staff development, and business development while implementing operational and strategic objectives.

  • Lead Litigation Section management meetings by planning with the AT Practice Chairs, drafting agendas, facilitating discussions, marshalling appropriate firm resources, and following up as necessary. Leverage administrative support staff as appropriate.
  • Track and assist with managing new matters, current workload, and staffing assignments within the Practice. Develop engagement tracking tools and track major client deliverables as well as key practice events. Keep the AT Practice management team informed by linking relevant client matters, practice initiatives and firm priorities.
  • Coordinate with the AT Practice Chairs and Human Resources to ensure new hires, including summer consultants, are onboarded and integrated appropriately to the AT practice. Track the professional development and skills training of AT staff. Work with the AT Practice Chairs and management team to resolve specific staff development needs. Monitor new matters, utilization, and current/anticipated workload to assist the AT Practice Chair and AT staffing Czars with staffing needs and assignments.
  • Serve as a liaison between the AT Practice and Accounting & Finance to assist with reporting, revenue analysis, and practice expenses. Make recommendations for appropriate actions to improve the practice’s financial performance.
  • Augment the new matter process. Identify information gaps and, working with Accounting & Finance and Legal, resolve them. Coordinate with project supervisors in the Litigation Section, Accounting & Finance, and Legal as needed to establish client support relationships and client billing contacts at the origination of matters. Work with project supervisors in the Litigation Section to ensure new matters conform to firm billing guidelines.
  • Proactively review and report on accounts receivable, unbilled time, invoices, and collections. Internally coordinate with Litigation Section management as well as Accounting & Finance and Legal. Spearhead client outreach as needed to ensure issues are appropriately and timely addressed.
  • Work with AT Practice Chairs and Human Resources to address personnel issues as needed.
  • Track relevant industry conferences and speaking opportunities, and monitor industry trends.

What you’ll bring to the table

  • Bachelor’s degree required.
  • Minimum of five years of experience in a directly-related position, preferably in a professional services or law firm environment. Demonstrated track record of managing day-to-day operations for a line of business.
  • Experience in antitrust-related industry is a plus.
  • Must be very flexible to changing circumstances and effectively work under pressure in a deadline-driven environment.
  • Strong business acumen, situational sensitivity, and emotional intelligence.
  • Problem solving skills.
  • Finely-tuned diplomatic people management skills.
  • Must possess excellent writing, editorial, and oral communication skills.
  • Must be a detail and results-oriented project manager with excellent interpersonal and organization skills and be highly motivated, with strong commitment to quality service.
  • Requires excellent time-management and multi-tasking skills and the ability to excel in a team-oriented, collaborative, and fast-paced environment.
  • Proficiency with Microsoft Office software including Outlook, Excel, Word, and PowerPoint.

What you can expect from us

  • Competitive compensation and benefits including flexible work schedules, tuition reimbursement up to $50,000, low healthcare premiums, and much more!
  • Open culture where your voice is heard, your input is sought, and your contributions are rewarded.
  • Fun and engaging culture including frequent social events.
  • Amenities including standing desks, fitness center, rooftop terrace, espresso, fresh fruit, pool table, and table tennis.
  • Employee-driven community outreach featuring fundraising events (e.g., trivia, game shows, cooking competitions, etc.), volunteer opportunities, and matching funds.
  • Investment in your career through training programs, assigned mentor and peer coach, and frequent feedback.
  • Networking opportunities through employee interest groups, Women’s Network, International Network, and Diversity-Inclusion Council.

If you are interested in joining our team, please submit a resume and cover letter via our website at www.bateswhite.com.

 

Bates White is an equal opportunity and affirmative action employer and does not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at (202) 408-6110 or email your request to careers@bateswhite.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.


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Washington, DC

Operations Management
20 Days
Apply

Looking to leverage your project management and legal expertise in a professional services environment? Want to help manage and grow a thriving practice area?  Want to join a top workplace with an amazing culture? This opportunity could be perfect for you!

Overview

Bates White is a boutique consulting firm based in Washington, DC. Recognized as a top workplace, the firm provides advanced economic, financial, and econometric analysis to law firms, companies, and government agencies.

Through our supportive, collaborative, and collegial culture we invest in our talent and provide opportunities for career advancement. We are proud to have been consistently ranked among the top firms in the Vault Guide to the Top 50 Consulting Firms and named as a Top Workplace by The Washington Post for the past five years.

If you are looking for a place to do high-quality work and have fun along the way, read below to discover how you can be part of our team.

What you’ll do

In this role, you will be responsible for developing, managing, and executing strategic and tactical initiatives to help manage the Environmental and Product Liability (EPL) Practice. Primary areas of responsibility include overseeing day-to-day EPL Practice operations, financial performance, staff development, and business development fostering practice productivity while implementing operational and strategic objectives.

  • Lead EPL Practice management meetings by planning with the EPL Practice Chair, drafting agendas, facilitating discussions, marshalling appropriate firm resources, and following up as necessary. Leverage administrative support staff as appropriate.
  • Track and assist with managing new matters, current workload, and staffing assignments within the Practice. Develop engagement tracking tools and track major client deliverables as well as key practice events. Keep the EPL Practice management team informed by linking relevant client matters, practice initiatives and firm priorities.
  • Coordinate with the EPL Practice Chair and Human Resources to ensure new hires, including summer consultants, are on boarded and integrated appropriately to the EPL practice. In conjunction with Human Resources, coordinate professional development and skills training. Monitor new matters, utilization, and current/anticipated workload to assist the EPL Practice Chair with staffing needs and assignments.
  • Serve as a liaison between the EPL Practice and Accounting & Finance to assist with reporting, revenue analysis, and practice expenses. Make recommendations for appropriate actions to improve the practice’s financial performance.
  • Augment the new matter process. Identify information gaps and, working with Accounting & Finance and Legal, resolve them. Coordinate with EPL project supervisors, Accounting & Finance, and Legal as needed to establish client support relationships and client billing contacts at the origination of matters. Work with EPL project supervisors to ensure new EPL matters conform to firm billing guidelines.
  • Proactively review and report on accounts receivable, unbilled time, invoices, and collections. Internally coordinate with EPL Practice management as well as Accounting & Finance and Legal. Spearhead client outreach as needed to ensure issues are appropriately and timely addressed.
  • Work with Practice Chairs and Human Resources to address personnel issues as needed.
  • Track relevant industry conferences, speaking opportunities, and monitor industry trends.

What you’ll bring to the table

  • Bachelor’s degree required.
  • Minimum of five years of experience in a directly-related position, preferably in a professional services or law firm environment. Demonstrated track record of managing day-to-day operations for a line of business.
  • Experience in the insurance or bankruptcy industries is a plus.
  • Must be very flexible to changing circumstances and effectively work under pressure in a deadline-driven environment.
  • Strong business acumen, situational sensitivity, and emotional intelligence.
  • Problem solving skills.
  • Finely-tuned diplomatic people management skills.
  • Must possess excellent writing, editorial, and oral communication skills.
  • Must be a detail and results-oriented project manager with excellent interpersonal and organization skills and be highly motivated, with strong commitment to quality service.
  • Requires excellent time-management and multi-tasking skills and the ability to excel in a team-oriented, collaborative, and fast-paced environment.
  • Proficiency with Microsoft Office software including Outlook, Excel, Word, and PowerPoint.

What you can expect from us

  • Competitive compensation and benefits including flexible work schedules, tuition reimbursement up to $50,000, low healthcare premiums, and much more!
  • Open culture where your voice is heard, your input is sought, and your contributions are rewarded.
  • Fun and engaging culture including frequent social events.
  • Amenities including standing desks, fitness center, rooftop terrace, espresso, fresh fruit, pool table, and table tennis.
  • Employee-driven community outreach featuring fundraising events (e.g., trivia, game shows, cooking competitions, etc.), volunteer opportunities, and matching funds.
  • Investment in your career through training programs, assigned mentor and peer coach, and frequent feedback.
  • Networking opportunities through employee interest groups, Women’s Network, International Network, and Diversity-Inclusion Council.

If you are interested in joining our team, please submit a resume and cover letter via our website at www.bateswhite.com.

Bates White is an equal opportunity and affirmative action employer and does not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at (202) 408-6110 or email your request to careers@bateswhite.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.


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King of Prussia, PA

Operations Management
24 Days
Apply

JOB INFORMATION
Job Title:

Global Lead, Legal Operations
Job Location:  King of Prussia

# of Positions/Incumbents: 1

Job Family Group: Legal
Job Family: Business/Functional Unit: Global Legal Operations and Services
FLSA Status (US only): Exempt
Date: 12 March 2021
Band: 8

 Job Purpose

 
Serve as the Global Lead for Global Legal Operations by delivering high-quality operational systems excellence to Global Legal and CSL community. As part of this role, the incumbent will: 1) provide strategic leadership on process improvement, technology, structure, guidance, and organizational strategy for the Global Legal Operations team; 2) represent the Legal Operations team to Global Legal; 3) serve as a liaison between Legal Operations and its global clientele; 4)     manage a global team of Legal Operations Specialists; and 5) Provide implementation, maintenance and user support for designated systems.

 RESPONSIBILITIES AND ACCOUNTABILITIES

 A. External Counsel Management Program

Serve as the global program management lead for external counsel management. Implement strategic initiatives for development and maintenance of: external counsel and service provider guidelines; administration of standardized rate increase request process; alternative fee arrangements; law firm performance scorecards; annual external counsel educational meetings; other external counsel and service provider programs; Negotiate and manage key law firm and service provider relationships (including fee arrangements) under the guidance of the Global Head of Legal Operations and Services, that involves: overseeing company’s relationship with outside counsel and service providers, (including negotiating and managing staffing and support for various projects and establishing budgets and tracking tools using various types of fee arrangements and dashboards); and driving efficient relationships with external counsel and service providers, with focus on reducing aggregate costs, increasing effective use of external resources, enhancing transparency/visibility, and implementing greater controls to monitor and aid Legal’s management of external costs. Manage resources involving e-billing and related issues and law firm communications. Develop and distribute annual external counsel and service provider cost avoidance/cost savings report. Collaborate with the Head of Legal Services on technology and systems implementations to ensure best practices are consistently applied globally. Provide guidance, training and support for CLM, e-billing and matter management platforms. Other duties and tasks as assigned.
 
B. Systems Operational Center of Excellence

Serve as global platform owner of the company’s Contract Lifecycle Management (CLM) system.
Liaise with global users of CSL global CLM system to effect improvements to system functionality, taking into account global impacts. Lead application for, and manage capital projects/software implementations through CSL’s global capital projects program. Leverage global team of Systems Specialists to provide enhanced user experience for Legal department systems. Implement Knowledge Management System for CSL Global Legal.
 
Managing Internal Resources and Technology Solutions

Assess all Global Legal resources (internal and external) related to matter management, knowledge management, eDiscovery, document management, and billing management, and implement best-in-class technology, systems, and processes for maximum efficiency and consistency across Global Legal. Source, evaluate, test, train, implement, and support technology solutions throughout Global Legal. Act as system owner for legal department tools and technology, including matter management, e-billing, and knowledge management. Participate in development and maintenance of performance metrics. Provide guidance, mentorship and growth opportunities for global Legal Operations staff. 
 
Additional Internal Functions

Define, develop, and manage a program for continuing legal education, as well as research and library tools/subscriptions. Develop and administer bi-annual business client satisfaction survey.
Identify and implement, in collaboration with Global Head, process improvements and solutions around departmental organizational structure, systems, technologies, and controls. Support and manage various ad hoc projects within Legal Operations as and when they arise.

REPORTING RELATIONSHIP

Reports To:
Head of Global Legal Operations and Services
Direct Reports:
Global Legal Operations Systems Specialists

JOB SPECIFICATIONS

Education (Minimum education required for the role. This includes degrees, licenses, and certifications that are required to perform the job.):  Bachelor’s degree – Juris Doctor or international equivalent preferred, but not essential, MBA or equivalent preferred, but not essential. 

 Experience (Minimum years of experience and knowledge required to perform the job.):  7+ years’ experience managing people and systems. A minimum of 7 years’ experience implementing, operationalizing and/or maintaining e-billing, CLM and knowledge management systems.       Pharmaceutical or biotech experience a plus. International experience a plus.

 Competencies (Measurable or observable skills, abilities, and behaviors critical to successful job performance.): Self-motivated, driven individual with the ability to work independently with minimal supervision.  Strong leadership skills with an ability to drive change in a fast-paced global environment. Ability to use influence to obtain cross functional stakeholder support and buy-in on key legal department initiatives. Ability to build and leverage relationships within and outside of the Global Legal department; consensus building skills. Results-oriented with a strong ability to execute on required deliverables and drive results on a global scale. Inspires the future and ensures global teams buy into Legal Operations strategy. Ability to multi-task understanding changing priorities while focusing on tactical and operational plans with short to mid-term focus (1-2 years).  Superior project management skills and strong organizational skills. Fluent in written and spoken English. Written and spoken skills in German, Mandarin or Japanese, a plus, but not required. Ability to effectively interface with company executives.  Ability to create and enforce processes across a global team. Superior computer literacy including competency in Microsoft Office suite; ability to quickly learn company’s contract life-cycle management system. Strong written and communication skills. Ability to independently lead implementation and adaptation of systems and processes globally. Ability to managing conflicting priorities amongst global stakeholders. Effectively collaborate within the Legal Operations and Services function to drive common objectives. Cultivates talent and creates development opportunities.  Experience working in a corporate business department a plus. Process improvement/Six Sigma project management experience, a plus.

 Working Conditions

(Physical & mental requirements.)
·       Must be able to work in a fast-paced environment while maintaining the ability to juggle multiple competing priorities and stakeholders.

 Travel Requirements (Domestic, International, frequency)
·       Approximately, 10% domestic and international overnight travel is required.


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Flexible, in U.S.

Analysis
24 Days
Apply

This role will be the primary face of the company to our community and our customers and will guide our design and data leads to ensure the needs of the customers are understood and addressed. It is a senior role in a young, entrepreneurial legaltech company, so it has the opportunity to make an outsize impact on the industry, diversity, and the company itself.

Our customers and potential customers (i.e., the legal community) are corporate legal departments and large law firms. In corporate legal departments, we work with legal operations, procurement, and associate general counsels. In law firms, we work with leadership in diversity, human resources, innovation, technology, and finance.

The primary responsibilities of this role include:

  • Growing Market Awareness: Legal departments are already actively engaged in calculating law firm performance metrics, including diversity information, but it is manual work, and they struggle to get complete data, especially as firms resist sharing personal diversity information of their timekeepers. Law firms spend hundreds of hours calculating 120+ client-specific and survey-specific diversity metrics and are largely unaware of the rest of their clients’ legal ops metrics used to assess their performance. Fortunately, we address these issues in a simple, automated way at no cost to the legal departments and low annual fees for the law firms. We have engaged over 60 firms and 30 departments in discussions so far. This role is to help us carry forward this momentum to ensure the legal community (hundreds of firms and law companies, thousands of legal departments) has a higher and continual level of awareness of the value we provide.
    Fortunately, we benefit from a network effect where law firms are referring us to their legal department customers, and these legal departments are reaching out to their outside counsel to get them engaged, and so on. And we have friendly relationships with diversity advocacy bodies, legal ops communities, consultancies, and others already involved in the community.
  • Creating Customers: The core value of this role is evolving market awareness into signed-up customers. Doing so entails a sales process but one done by reflecting a shared passion for moving diversity forward, creating more understanding and transparency in business data and metrics, and automating work that is causing many good people hundreds of hours of low-value time. Our founder and our existing community have deep relationships in the market (and this role should also have a network of relationships), so the focus is not on cold calling but continual education, demonstrations, and follow-up with legal leaders. Potential customers have consistently been eager but busy, and each law firm wants many of its leaders to be a part of the decision, so facilitating each firm through the commitment process is key to our growth. This role will need to help each firm turn talk into action.
  • Guiding Product and Metric Fit: Because this role is interfacing with the legal community and our customers, it has a responsibility to translate the needs and priorities of these leaders into our product and metrics roadmap. Ideas and requirements are to be conferred via ongoing informal communications with the team and formal user personas, user journeys, and use cases.
  • Understanding Metrics of Legal Departments: The role will lead discussions with new legal departments to understand their objectives, priorities, terminology, and targets. And provide them with industry norms and best practices. These discussions are our simple onboarding process for the departments.
  • Customer Satisfaction: Legal Metrics’ customer onboarding and data leadership leads facilitate the onboarding of law firms. This Engagement role is to stay involved at a high level during and after onboarding to ensure each customer is a raving fan. This involvement will provide an ongoing feedback loop for product and service improvements. Over time, this role should establish our ongoing protocols for customer satisfaction and feedback.

We are a small company, so each person wears multiple hats. The role will assist and coordinate with others on the team in areas including engaging our partner ecosystem (software, data, consulting, advocacy associations, etc.).

Qualifications of Candidates
Market engagement and reputation

Candidates must have:

  • Existing experience in the U.S. legal market, with a network of trusted relationships in legal ops, diversity, or innovation
  • A reputation in the market for accomplishing something meaningful, ideally in the data analytics, legal ops, or diversity areas

We are not open to a person who lacks this market experience or resides outside the United States.

Qualified candidates should have experience in:

  • Legal operations, from either legal department’s and law firm / law company’s perspective
  • Preparing and delivering persuasive presentations to executive leadership with personable style; persuasion via passion for making an impact rather than a sales approach
  • Customer service and customer management in a professional services context
  • Data analytics principles
  • User design and business analysis methodologies
  • Documenting requirements and interfacing with product teams
  • Beneficial qualifications include:
  • Social media, marketing, influencer experience
  • Data design and data analytics
  • Entrepreneurial leadership or previous role in a small company
  • Project management experience in software and data environments

Hiring Information

Legal Metrics is a remote workforce company, so all employees and contractors work from home.

Legal Metrics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Due to the sensitive nature of data we collect and analyze, the selected candidate will be expected to undergo a background check. We cannot currently sponsor H1B; we are looking for Green Card / U.S. Citizens only.

Contact: recruiting@legalmetrics.com. A cover page shows that you are really interested. No agencies, please.


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Orrick, Herrington & Sutcliffe LLP

Vendor Management Contracts Professional

Nationwide (Remote)

Contract Management
25 Days
Apply

Orrick currently has an opening for a Vendor Management Contracts Professional.  This position can be located in any of Orrick’s US offices and consideration given for 100% remote US locations.

Who is Orrick? Orrick is a global law firm focused on serving the technology & innovation, energy & infrastructure and finance sectors. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets worldwide. We are recognized worldwide for delivering the highest-quality legal advice through our diverse teams and for our culture of innovation and collaboration.  Financial Times selected Orrick as the Most Digital Firm of 2020, and in the past five years, the Most Innovative Law Firm of the Year three times and runner-up twice. For the sixth year in a row, Fortune named Orrick to its 2021 list of the 100 Best Companies to Work For.  Learn more about our awesome employee experience here: Fortune 100 Great Place To Work certified company.

Are you looking to work in a dynamic team-oriented work environment?  Are you a self-starter with a high level of initiative and drive? This may be the job you for you!

Your Responsibilities:  As a Vendor Management Contracts Professional, you will support the internal firm-wide procurement and vendor management operations. All “clients” are internal employees from across the firm who will be looking to the incumbent to provide contract guidance and direction as it relates to each client’s unique business circumstances.

·         Review, analyze, mark-up (in conformity with Firm standards), negotiate as necessary, and process of moderate to highly complex contracts of various types (eDiscovery, NDA, SaaS and other cloud services, software, evaluation and pilot agreements, marketing, conference, building lease and security, professional services, including Statements of Work, etc.

·         Support the Firm’s efforts in revising current and developing contract templates and Firm guidelines.

·         Asist in the cataloging of contracts and monitoring vendor performance.

·         Identifies and supports all training and development needs.

·         Work with Firm-wide internal clients and legal associates as needed.

Qualifications:

·         JD Degree and admission to practice in good standing in a US jurisdiction preferred, significant vendor contract review, drafting, revising and negotiation experience considered commensurate.

·         4-5 years of related Vendor Management experience including proven proficiency in managing contracts containing terms and conditions related to data privacy, information security, AI and machine learning, the procurement of computer related components and services (cloud, SaaS, software, hardware and maintenance), acquiring professional services, and general IT procurement is a plus.

·         Ability to draft in clear, concise, user-friendly terms.

·         Must have a strong foundation in contract management, which includes having the ability to draft contract terms and being fluent in contract negotiation as well as being comfortable conducting negotiations with opposing counsel and other vendor representatives from all management and executive levels.

·         Excellent communication and interpersonal skills; demonstrates a strong customer service orientation towards internal clients; proven ability to interact with all levels of management (both externally and internally), staff and external entities in a highly effective and professional manner.

·         Proficient computer skills including MS Word, PowerPoint and Excel and familiarity in working with a contract filing database.

·         Ability to manage change within a fast paced, dynamic and progressive organization while maintaining a commitment to the Firm’s core values.

·         Ability to exercise sound decision making abilities and good judgment.

·         Excellent project management, organizational, analytical and problem-solving skills.

·         Ideal candidates will have a firm understanding of the relationship between contract management and how this relates to procurement processes and policies, purchase order and invoice processing, and order management.

Please visit www.orrick.com for more information about the firm.

How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.Orrick.com/Careers/Paralegals-and-Staff.

No phone calls please.

We are an Equal Opportunity Employer.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.


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New York

Operations Management
28 Days
Apply

THIS IS BLUE APRON

Chefs around the world wear blue aprons when learning to cook, and for us it has become a symbol of lifelong learning.  Our highly motivated group of food enthusiasts are inspired to work on complex business problems with creativity and passion always looking to learn something new. We take preparation seriously, embrace a spirit of excellence, and put in the extra effort in everything we do.  We are thrilled to be part of our customers’ lives, cooking and creating experiences in their home kitchens.

WHO’S IN THE KITCHEN  

Blue Apron is seeking a bright, energetic, self-motivated, highly organized and detail-oriented Legal Operations Manager/Legal Analyst with a minimum of 4-5 years of experience gained in-house, ideally at a leading consumer-facing technology and ecommerce company, to join its legal team.  This is a unique opportunity to join a dynamic team and be involved in a wide range of legal matters across different practice areas for a fast-moving and complex business. This role will report to the General Counsel and  work closely with all members of the Legal team to support the company’s commercial, corporate, regulatory, litigation management, employment and strategic initiatives and day-to-day operations.

WHAT’S ON THE MENU 

-Manage plans or initiatives to make the Legal Department more efficient, including leading or assisting the legal team’s efforts in the preparation, implementation and refinement of forms, processes and procedures relevant to areas of coverage and partnering with business teams.
-Manage the Blue Apron contract lifecycle, from intake through execution and filing, and liaise with business teams on contract-related questions;  maintain contract management system.  
-Review and analyze documents (ex. invoices and agreements) for compliance with guidelines. Summarize contractual terms and other business and legal matters.
-Coordinate with other departments within Blue Apron on cross-functional projects and implementing legal initiatives.
-Build and maintain legal department dash-boarding. Administer and maintain key legal records and KPIs on performance, workload flows, contract volume and departmental budgets  to meet legal and organization needs.
-Manage incoming and outgoing NDAs and work through proposed changes.
-Handle preparation and filing of new and renewal permits and licenses, including tracking key dates.
-Assist in-house and outside counsel in the management of litigation and administrative matters, including organizing and maintaining internal litigation files (electronic and physical as needed), monitoring ongoing matter activity (including tracking of status and key dates), service of complaints/charges and pending deadlines; managing and coordinating discovery efforts between outside counsel and internal personnel; drafting, reviewing, analyzing and organizing internal documents.
-Review and respond to subpoenas, requests for personnel information from HR and other sources, including government agencies.
-Assist in the management of the legal hold process, including implementing, maintaining and tracking legal hold notices.
-Prepare summaries of litigation matters, as needed.
-Assist with corporate filings for new and existing entities, ordering documents from state Secretaries of State, and coordinate notarization, certification and apostille of corporate documents, as needed.
-Assist with public company matters, including SEC filings, SEC reporting process and preparation of materials for the Board of Directors. 
-Conduct periodic employee training on relevant legal topics.
-Coordinate Legal team bi-weekly meetings and other team events.
-Perform other special assignments, strategic projects or duties as needed.

NECESSARY INGREDIENTS 

-Bachelor’s degree from an accredited university.
-At least 4-5 years of relevant experience, ideally  gained in-house, preferably  at a consumer-facing technology and/or  ecommerce company.  Experience with litigation and public company  support is strongly preferred.
-Highly proficient with Microsoft Office Suite (e.g., Word, Excel and PowerPoint), Google Suite (e.g. Gmail and Google Drive) and Adobe Acrobat.  Experience with DocuSign, Tableau, electronic billing and contract management software is preferred.
-Be highly organized, extremely detail-oriented, autonomous, creative, efficient and resourceful with strong follow-through skills.
-Be able to manage competing deadlines and demands and nimbly adjust to shifting priorities within a fast-paced, rapidly evolving environment.
-Have a strong work ethic and sense of professionalism and discretion, demonstrating accountability, integrity, good judgment and respect for confidentiality.
-Be able to operate autonomously while being a team player who brings a positive, “can do” attitude to the workplace and works collaboratively with other members of the legal team and with internal business partners.
-Have excellent communication (written and verbal) and interpersonal skills.
-Be highly analytical and have exceptional problem-solving skills.
-Have a strong desire to learn the business and expand areas of expertise and to function integrally as part of an interdisciplinary team.

Blue Apron provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status or veteran status. In addition to federal law requirements, Blue Apron complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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US West Region

Analysis
28 Days
Apply

The Fastly Law Team is looking for a senior legal operations professional to build a legal operations function from the ground up in a fast-paced, high-growth environment. The ideal candidate will have the knowledge and experience to optimize existing systems and build new processes to empower the Fastly’s Law Team to use their time for its highest and best use. This is a rare opportunity to have a foundational impact at a rapidly scaling company. This position will be based remotely with the option to work out of a Fastly office when we re-open our offices, and will report to our Vice President & Deputy General Counsel, who is in San Francisco.

 

What You’ll Do

  • Identify, evaluate and execute on operational improvement opportunities across Law Team functions to scale systems in collaboration with our partners
  • Evaluate current team processes and identify, design and implement strategic operational solutions (both large and small) to eliminate inefficiency and the toil of high-volume, manual tasks
  • Seek out, collect and synthesize data for informed and strategic decision-making and regular reporting against Law Team metrics
  • Re-invent knowledge management for the team to optimize our playbooks, records, templates and Wikis, and maintain them going forward
  • Maintain legal technology tools, including billing platforms with outside law firms and e-discovery, and take the lead on deploying newer and better technology
  • Implement new contract management systems tools integrated with Salesforce and Coupa
  • Train the Law Team and its partners effectively on changing workstreams and new systems and processes
  • Manage the team’s budget to accurately forecast needs and spending, assist team members to manage expenses responsibility, and identify strategic opportunities for investment
  • Lead on special projects supporting the Law Team’s intellectual property portfolio, corporate policy management, data security and privacy initiatives, record retention and many more.

 

What We’re Looking For

  • 4+ years of legal operations experience with an additional 4+ years of in-house experience legal or finance functions, especially at high-growth tech companies
  • Proven ability to build, re-design and implement long-term, scalable legal operational programs and processes
  • Robust experience in implementing and using legal technology solutions
  • Demonstrated skills presenting data in a creative, thoughtful and effective manner to drive better decisions
  • A collegial self-starter who makes independent progress on complex projects and exercises excellent judgment in raising issues and when collaborating
  • Meticulous attention to detail
  • A keen focus on scale, end-to-end automation and liberating others from toil
  • Able to thrive in a fast-paced environment with shifting priorities and to successfully manage multiple projects to completion across many different lines of communications
  • A pragmatic and practical approach to problem solving and getting things done
  • Experience with Salesforce.com and contract lifecycle management systems is required
  • A penchant for discretion
  • BA/BS from respected institution, JD preferred

 


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Atlanta

Operations Management
31 Days
Apply

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Manager, Pricing & Legal Project Management in the Revenue Management Department of our Atlanta, GA office.  We offer competitive compensation and an excellent benefits package. 

 

Position Summary:

As a member of the Firm’s Revenue Management team, the Manager, Practice Group Finance & LPM will work closely with attorneys in a large, high volume litigation practice to develop and track comprehensive and realistic budgets, assist with the finance portion of RFP responses, and prepare and provide client and attorney requested reports and data, including accruals.  This position will also assist in establishing best practices and operational procedures to ensure client relationship and matter support.  Will collaborate with practice attorneys, firm finance, accounting and IT departments, and client legal operations teams.

Duties & Responsibilities:

Develops budgets with pricing and staffing scenarios that meet client needs and firm profit objectives

Establishes budgets using budgeting software and monitors performance against actuals

Reviews budget to actual status, raises deviations with attorneys, and leads discussion of corrective action

Creates specific matter plans that are in line with client and attorney objectives to better track performance

Develops standardized practice group, client, and matter level processes and procedures to assure ease of administration of work and data and metric collection for reporting

Prepares monthly and/or quarterly accruals data and oversees attorney review and submission to clients;

Coordinates data gathering and analysis for annual client reviews and presentations

Provides detailed RFP input for plans and budgets related to prospective new matters, particularly where Alternative Fee Arrangements (non-hourly) are being proposed

Assists attorney team with ad hoc financial requests and provide recommendations for reporting consistency and accuracy

Works with attorneys to create rate cards when required by RFPs

Collaborates with IT to develop various automated reports to increase efficiency 

Skills & Competencies:

Excellent analytical and problem-solving skills; ability to assess management needs and craft innovative solutions to meet specific firm and client objectives

Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Including active listening and ability to convey information clearly

Candidate must be a self-starter who can work independently

Strong organizational skills, with the capability of managing multiple projects efficiently

Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives

Qualifications & Prior Experience:

Bachelor’s degree in Finance, Accounting or related field from an accredited university required

Specialization in Finance, Accounting or similar quantitative focus preferred

3-5 years related experience required in professional services operations, preferably legal operations, legal project management and pricing, practice management

Exceptional computer skills with the ability to learn new software applications quickly
Proficiency with Windows-based software and Microsoft Office Suite required, including advanced proficiency in Microsoft Excel (pivot tables, vlookups, formulas, macros)

 

Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or genetic information, among other protected bases.  


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Can be based in any of our offices (Mountain View/SF/Santa Monica, CA, Seattle, WA, and NYC, NY)

Litigation
33 Days
Apply

The Knowledge Management (“KM”) Attorney manages development of and access to core practice content, related business intelligence data and helps drive process improvement through form adoption, process improvement, checklists and knowledge bases for practitioners within practice groups. This is a highly self-motivated individual that works closely with the Litigation practice leadership in aligning knowledge resources around expertise within each Litigation practice area to better leverage expertise within each practice specialty. This position can be based in any of our U.S. offices, with travel as needed.

Responsibilities Include:

  • In coordination with practice area expert lawyers: assist with drafting, create processes for updating and managing standard forms, internal memoranda on practice legal issues, and practice process checklists; identify work product precedents (exemplar documents) in coordination with practice group leadership and subject matter experts.
  • Initiate and coordinate legal knowledge projects and systems within assigned practice area(s).
  • Train and assist practice area lawyers and paralegals in use of the firm’s relevant knowledge tools and information resources; coordinate with peers in other practice areas to exchange best practices in knowledge resources developed by each area; monitor and share with practitioners recent, relevant legal developments and current market practice developments and trends.
  • Develop and manage legal knowledge information collections and databases; including experience databases, presentation collateral, engagement letters, legal opinions, and other topics as defined by practice needs.
  • Coordinate with the IT and KM professional staff regarding content management and access systems; develop and manage legal knowledge information collections and databases.

Desired Skills & Qualifications:

  • Strong analytical and problem-solving skills, including the ability to build new systems and processes from the ground up, and to suggest and execute on solutions given practical constraints.
  • Advanced data gathering and reporting skills, including development and use of database systems and reporting.
  • Expert legal knowledge and practice skills in assigned practice area(s), such as Litigation.
  • A desire to continually learn and grow, including regularly absorbing new information about the firm’s legal practice, business practices and the industries and technologies of our clients and aptitude for learning new systems and procedures quickly.
  • Superior customer service ethic, communication and interpersonal skills, including the ability to motivate participation in new systems, change behavior, and work seamlessly with and extract information at all levels.
  • Advanced proficiency in document management search functionality and systems.
  • Advanced knowledge of database structure and theory, business practices and philosophies, and of Inter/Intra/Extranet technologies, particularly for legal-specific uses (portals).
  • Highly organized, efficient and extremely detail oriented, with ability to stay productive under pressure with tight deadlines.
  • Self-motivated with proven ability to anticipate problems and move things forward with little input or direction.
  • Expert knowledge of the workflows and the core needs of lawyers in the assigned practice area.
  • Highly proficient in MS Office (Word, Outlook, PowerPoint, SharePoint).
  • The ability to keep your cool in a demanding environment (a sense of humor helps, too).

 

The qualified candidate will have 3-5+ years of law firm experience as a Litigation associate with emphasis on technology company representation. Experience with knowledge document assembly applications. JD required.

To be fully considered for this position, please apply directly online: https://fenwick.wd1.myworkdayjobs.com/en-US/Fenwick_External_Careers/job/Mountain-View/Knowledge-Management-Attorney–Litigation-_R1239


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Remote

Operations Management
34 Days
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Tired of ordinary?  Join a hot startup solving problems for the most innovative clients in the land.  If you’re extraordinary, we might be your next professional home.

Digital transformation is our jam.  Our clients have numerous business processes that require manual effort – boring work for humans that is prone to error.  Keesal Propulsion Labs is committed to bringing automation to this problem.

Our clients are the legal departments of Fortune 500 companies that are on the cutting edge of automation.  Our Business Analysts are the bridge between the possibilities posed by technology and the strategic needs of clients.  They analyze processes and work streams that can be improved through automation and design and build automated solutions. 

As a group, we’re friends, colleagues and partners in building a cool tech company. We’ve been around less than 3 years but are growing rapidly and looking for a tech savvy Business Analyst that thinks logically, is a problem solver and wants to be part of not only creating innovative solutions, but also building a company.

Desired Skills

·       Ability to work and play well with others – colleagues, clients, partners

·       Ability to identify and analyze business processes through client interviews and observation

·       Ability to think logically, understand how steps in a process fit together and create workflow diagrams

·       Experience in or working with corporate legal departments

·       Technical savvy – ability to use common productivity tools (Smartsheets, Airtable, CSS) and willingness to build solutions on no-code and low code platforms

·       Ability to manage a project

·       Strong communication and presentation skills

·       Passionate about being part of a growing startup

·       Optimism, confidence and ambition (mindset is a skill)

·       Knowledge of workflow automation software a plus

Responsibilities

·       Analyzing existing business processes and identify improvements

·       Translating Requirements: Understanding current state of a process and translate into a technical solution

·       Understanding the best way for a user to interact with software to get the best user experience (i.e., understanding user needs)

·       Make best practice recommendations and engage in real-time problem solving

·       Creating process maps and automated workflows reflecting business processes

·       Working on a multi-disciplinary team including engineers, developers and designers

·       Project ownership – making sure the project is meeting the client’s objectives and making sure the project stays on time and on budget.

·       Delivering reports and presentations to clients

What We Offer

·      Early-stage opportunity at a high growth tech company in a hot space, but with considerable career stability due to our strong financial condition

·      Great salary, profit sharing, benefits.  We are a team of stars and pay accordingly

·      Cool colleagues and clients.  We don’t work with people that we don’t enjoy and have built a culture of trust, support and humor

·      A great lifestyle – unlimited PTO and vacation time, great social connection, ability to live anywhere in a US time zone

 


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Chicago

Operations Management
41 Days
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HBR Consulting is seeking a manager for its Advisory Consulting Practice. Specifically, we are seeking a dynamic, team-oriented individual to assist our corporate legal department and law firm clients in identifying ways to improve strategy and operations and become more optimized legal functions through enhanced allocation of resources, streamlined processes, and improved use and adoption of technology. 

This Manager role will help lead client engagements and maintain day-to-day client interactions, delivering high quality client deliverables, project management, budget management and supervising and developing junior staff. 

Responsibilities

  • Work with client personnel to structure a mutually agreed upon project plan
  • Serve as the day-to-day manager on engagements, including developing team members
  • Lead the data gathering process including analyzing client reports, conducting various interviews and focus groups, and developing and distributing surveys
  • Work closely with team members and client personnel to review findings and help support implementation of recommendations
  • Lead the client invoicing process including reviewing and approving all time entries and invoices
  • Supports practice leadership in business development activities
  • Support internal practice initiatives such as developing new revenue channels, other internal practice initiatives, proposals, recruiting, and external marketing efforts and thought leadership
  • Demonstrate industry/practice expertise and consulting capabilities
  • Implement proven solutions for recognized problems
  • Understand and speak to the capabilities of HBR including key products and service offerings across other Advisory service lines 

Qualifications

  • BA, BBA or BS in Business, Economics, Accounting or Finance preferred
  • 5-7 years’ experience in a combination of the following: 
    • Big 4 or similar consulting experience (strongly preferred)
    • Law department or law firm operations
    • Outside counsel management
    • Benchmarking, data and financial analysis
    • Legal resource optimization
  • Management experience in a team-oriented workplace preferred
  • Demonstrated ability to lead and develop staff members.
  • Travel is required domestically approximately up to 50%.   

Preferred Skills 

  • Advanced skills and expertise across the Microsoft Suite of Products including Microsoft Excel, Word and PowerPoint. These tools will be essential to the support the identification and implementation of opportunities to support our clients.
  • Strong written and verbal communication
  • Ability to manage several clients and projects, delegating where appropriate
  • Highly developed organizational skills and ability to handle and prioritize multiple tasks in accordance with a timeline
  • Highly developed attention to detail
  • Exceptional analytical and problem-solving skills including ability to define problems, collect information, establish facts, and draw valid conclusion
  • Ability to work collaboratively and to build relationships
  • Outstanding interpersonal relationship building and employee coaching and development
  • Intellectual curiosity and willingness to take feedback

HBR Consulting LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law. 


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San Jose, CA; Austin, TX, Scottsdale/Chandler, AZ

Operations Management
46 Days
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The PayPal Legal Operations team is seeking an experienced, highly engaged and dynamic Sr. Manager to join our team. This is a Legal Operations generalist role; however, a key part of this role will be managing the department’s IT portfolio. Therefore, experience evaluating, implementing and maintaining legal department technology solutions (e.g., contract management/self-service contracting, ebilling/matter management, document management, knowledge management, etc.) is required.

Primary Job Responsibilities

  • Tools and Technology:Serve as owner of Legal Department’s technology portfolio (approx. 25 systems) and 3-year roadmap.  Act as lead liaison and escalation point for work with corporate IT team dedicated to Legal.
  • Active project team participant and lead along with the IT group for several technology projects, including reviewing/assessing potential new technology solutions, new system launches, system upgrades and product enhancements.
  • For systems owned by Legal Operations, also serve as business system owner – manage the vendor selection, implementation, testing, global rollout and training for any new software and tools in this space.
  • Responsible, in close coordination with the corporate IT team, for tracking the progress and performance of the Legal IT portfolio and making recommendations to management on the technology direction for the department.
  • Assist with testing, training, implementation and adoption of technology solutions.
  • Identify opportunities to leverage technology solutions to resolve business issues.
  • Knowledge Management: Assist with further build-out/enhancement of Legal Department’s internal and company-facing portals.
  • Create self-help tools (dashboards, toolkits, on-demand trainings/FAQs, etc.) to support knowledge management throughout the function.
  • Document existing policies, procedures and guidelines; develop one-stop shop for online resources and training and formulate education plan around such policies/processes.
  • Operational Excellence: Help translate Business Affairs goals and priorities into strategic vision for Legal function.  Assist with collection and assessment of benchmarks/metrics/KPIs.
  • Ensure cross-functional alignment.  Create and drive relationships with other key company functions, such as HR, IT, Finance and Real Estate/Facilities.
  • Assist with management of department operations, such as HR processes, new hire onboarding, communications, memberships, training, etc.
  • Serve as a champion and change agent shaping the culture of the department.  Assist with development, implementation and enhancement of department processes.
  • Support the implementation/roll-out of Company programs and practices to the function, promoting key leadership messaging.
  • Proactively seek ways to improve current processes to maximize productivity, workflow, and maximize department’s efficiency.
  • Provide support for special projects as requested.  Support Director of Legal Operations with various ad hoc projects.

Job Requirements

  • High level of professionalism and emotional intelligence
  • Excellent written, communication, research, and presentation skills
  • Experience with fiscal and budget management and general project management in a technical environment; drafting business cases/ROI analyses.
  • Strong project management skills – consistently completes projects on-time with great attention to detail.
  • Strong working knowledge of, and hands-on practical experience with, technology tools and applications typically used in Legal department settings
  • A demonstrated understanding of how to develop, implement, and enhance processes. Eager to learn new things and apply knowledge to innovate, improve/simplify processes.
  • Thrives in a global, fast-paced, and dynamic work environment.  Ability to manage high job complexity and constant multi-tasking.  Well organized, able to prioritize well, work efficiently.  Shows flexibility as workloads fluctuate.
  • Demonstrated ability to influence and work effectively with global teams at all levels (including senior leadership) within a highly matrixed organization.
  • A genuine interest and ability to connect with, build and maintain relationships with people at all levels and across organizational and geographic boundaries.
  • Experience developing strategic or departmental planning materials that required consensus gathering from multiple constituents.  Strong business partnering skills.
  • An ownership mentality – sees tasks through to completion.  Goes the extra step to proactively seek out answers to problems that may fall outside his/her area of expertise.

Basic Qualifications

Bachelor’s degree (B.A. or B.S.) with a focus in Business or Technology preferred.


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U.S. - Flexible

Operations Management
47 Days
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About VMware Legal:

VMware’s Legal Department is a global team of dedicated legal and compliance professionals who share a passion and enthusiasm to both understand and successfully navigate every aspect of VMware’s fast-growing business. The Legal team believes in delivering world class legal services to our clients in a timely, efficient and ethical manner and providing innovative and strategic solutions that actively contribute to the success of VMware.

About Global Legal Services:

Global Legal Services (GLS) comprises two core functions – Shared Services and Legal Operations.

  • Shared Services: The mission of the GLS shared services team is to deliver world-class legal services that transform how we contract while proactively driving agile, innovative, and scalable solutions. Together with our legal and business partners, we are committed to supporting VMware’s growth strategy by providing an enhanced customer experience that is simple, creative, and ethical.​
  • Legal Operations: The Legal Operations team’s mission is to drive scalable innovate to transform how we operate. We build and support the execution of the department strategy, aligned to business priorities; manage budgets, vendors and forecasting; drive efficiency and process reengineering initiatives; implement state-of-the art technology infrastructure to automate processes; leverage data and metrics to demonstrate Legal’s impact and drive strategic decisions; build and promote professional development programs to stretch and grow people’s talents and capabilities; and improve knowledge sharing and communications to increase team connection and influence positive change.

 

Job Description:

We are searching for a talented, collaborative Senior Director of GLS to report to the VP & Deputy General Counsel, GLS & Chief of Staff. As a forward-thinking, strategic, experienced contracting and operational business leader, you will serve as the global lead for the GLS shared services team. You will have demonstrated management and leadership experience in contract negotiation and support, contract operational best practices, and in delivering shared services to legal stakeholders.

In particular, you will be accountable for delivering and executing on our GLS Roadmap which includes the following core priorities: Support, Transform, Automation, Development, and Change Management. You will help identify new opportunities and set strategy for scaling the GLS shared services support and provide leadership and oversight to large transformational programs across the organization. You will help drive and accelerate our contract automation goals and, in collaboration with cross-functional teams, assess the impact on business and functional teams, propose solutions, and drive standardization efforts to scale.  You will oversee implementation of new tools, policies, processes, streamlined infrastructure and client resources to accelerate negotiations and service delivery.

You will work closely with the Legal Operations team and with other Legal groups to build out the shared services function in collaboration with key stakeholders (in particular, the Commercial Legal Group). You will serve as the key GLS shared services team interface with the Legal Leadership team and ensure close collaboration and teamwork with legal stakeholders. Together with your team leads, you will support the development, learning and career opportunities of the GLS shared services team.

Responsibilities:

  • Lead and manage the GLS shared services team, a group of legal professionals comprising contract managers, lawyers and other legal specialists, who deliver dedicated, expert and efficient transactional and other support across all lines of business.
  • Own, manage and transform our contracting model through innovative best practices, standardization and process improvements to streamline and scale contract support.
  • Leverage data analytics and technology to automate workstreams and measure impact to drive strategic initiatives.
  • Develop a strategy and roadmap to deliver increasing value through the team, including onboarding new practice areas and workstreams for the team to support.
  • As the Legal Department grows, lead efforts to identify and implement appropriate systems to streamline new or existing practices (e.g., manage design, rollout, training, etc.)
  • Partner with our offshore Legal Process Outsourcer (LPO) located in India to assess workstreams handled by the GLS shared services team that may be suitable for transfer to the LPO.
  • Create metrics and monitor progress to measure success against plan (e.g., spend analysis, efficiency initiatives, report on KPIs).
  • Benchmark internally and externally to stay on top of trends and best practices.
  • Develop the capabilities of the team with a commitment to professional development and a continuous learning mindset.

 

Required Skills:

  • Strong leadership skills, with a collaborative and inclusive mindset; value diverse perspectives that challenge the status quo and believe an inclusive team is a better team; experienced in bringing people together and driving positive change.
  • Experienced in leading a global team with a varied and changing workload; work effectively and efficiently under pressure.
  • Excellent contract negotiating, drafting, and influencing skills; expert knowledge of contract structures and types, contract principles, contract tools and systems, and automation functionality.
  • Passionate about innovating the legal service delivery model; possess a strong “service” mindset.
  • Relentless in the pursuit of continuous improvement and committed to transforming the way the team operates.
  • Proven success in defining and documenting efficient and scalable solutions; demonstrable success designing and delivering service systems using Agile methods, project management, and metric-oriented success measures.
  • Excellent communication skills; practical and enthusiastic problem-solver who is confident and calm under fire and can work independently in a dynamic, fast-changing environment.
  • Critical and innovative thinker with excellent business sense and judgment.
  • Strong stakeholder management and interpersonal skills; ability to build consensus, create momentum, work cross-functionally with other departments and varying levels of management. 
  • Advocate of knowledge sharing and open communication amongst the team and with those with whom you interact with daily.
  • Highly organized and detail oriented with the ability to maintain a large picture perspective.
  • Comfortable facing new challenges and changes in direction; flexible in embracing frequent change in all forms.
  • Practical people management skills with an ability to guide and mentor the team as required.

 

Desired Skills:

  • Success in operations/shared services roles in the Cloud/SaaS software and technology environment; experience with Cloud/SaaS transactions.
  • Knowledge of process improvement transformation of infrastructure (templates, playbooks, etc.).
  • Experience in implementing legal-related technology systems or tools a plus, particularly contract management.
  • Knowledge and experience with change management best practices.

 

Required Experience & Qualifications:

  • JD or Bachelor’s degree and postgraduate coursework, or applicable experience and professional certification(s).
  • Minimum of 18+ years of related experience; previous team management experience.
  • In-house legal department and technology-related contracting experience.
  • Experience working successfully in cross-cultural, cross functional, high-performance teams.
  • Experience working with all levels of management and consulting with key business stakeholders.
  • Highest degree of personal and professional integrity and ethics.
  • High level of proficiency with Excel, PowerPoint and Word; strong presentation skills.

 


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Fenwick & West LLP

IP Practice Group Director

This position can be based in any of our office locations (with heavy travel to the west coast if based in New York).

Operations Management
47 Days
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We have an opening for an Intellectual Property (IP) Practice Group Director who will play a key role in working with the IP Practice Group Leader (“PGL”) and subgroup leaders to develop, advance and support the implementation of the practice group’s strategic plan and business operations. This role will enable the PGL and subgroup leaders to focus on the execution of the practice group’s strategy, client and new business development, attorney development and significant practice group management issues that truly require partner-level involvement. This position can be based in any of our office locations (with heavy travel to the west coast if based in New York).

Responsibilities Include:

Management and Leadership: Works closely with the PGL and subgroup leaders to develop the practice group’s strategic objectives and follow through with those objectives. Manages all operations related to the practice group by working with attorneys and administrative departments. Introduces innovative approaches to improve the overall operation of the practice group, including understanding the economics of the various subgroups and working with our Pricing and Finance departments on various initiatives.

Business Planning: Supports and advises the PGL in the development and implementation of annual business plans and practice group budget. Manages strategic initiatives and practice group goals by liaising with other administrative departments. Identifies trends and issues to be addressed and makes recommendations to ensure the practice group achieves its agreed-upon goals. 

Talent Development and Workflow Management: Manages the workflow system and monitors work assignments for all non-partner attorneys and patent agents in the practice group and makes recommendations for improved workload distribution. Works closely with Legal Personnel and Training department to ensure the appropriate development, review, and training of practice group members. Works with Knowledge Management and Innovation Delivery department to coordinate appropriate knowledge and innovation delivery projects and training.

Legal Operations Management: Works collaboratively and effectively with all administrative departments, including IT, Finance, Marketing, Legal Personnel and Training, and Recruiting to ensure the departments are aware of and aligned with the practice group.

Communications: Works with the PGL and subgroup leaders to develop all meeting and retreat agendas and facilitate planning/logistics. Develop and disseminate internal communications and collaborates with the Marketing department regarding external communications as appropriate. 

Practice Management: Works with the Practice Management team on providing operational and administrative support for firmwide initiatives and strategic projects.

 

Desired Skills & Qualifications:

  • Established knowledge of the legal industry and law firm management.
  • Aptitude for or exposure to law firm economics and business models.
  • Ability to continually learn and grow, to quickly absorb the nature of the group’s practice and its sub-specialties and to regularly absorb new information about the practice group’s and firm’s legal practice, business practices and the industries and technologies of its clients.
  • Executive gravitas and polish, with the ability to deal effectively with lawyers, staff professionals and peer administrators; and to influence people at all levels to respond and collaborate without overt use of authority.
  • Self-motivated with proven ability to anticipate problems and move things forward with limited direction.
  • Ability to handle sensitive and confidential matters with discretion.
  • Strong analytical and problem-solving skills, including the ability to oversee the development of new systems and processes and to suggest and execute solutions.
  • Superior client service ethic, communication and interpersonal skills, including the ability to gather information from a broad range of sources and to influence others to make changes.
  • Highly organized, efficient and extremely detail-oriented, with the ability to stay productive under pressure with tight deadlines.
  • The ability to keep cool in a demanding environment (a sense of humor helps, too).
     

Reporting to the head of Practice Management, the ideal candidate will have at least 8-10 years of management experience that is directly related to the objectives, and skills described above, 3-5 years of law firm experience and a solid track record of success in a professional services environment. Exposure to IP practice is preferred. Bachelor’s degree required; JD or MBA a plus.

To be fully considered for this position, please apply directly online: https://fenwick.wd1.myworkdayjobs.com/en-US/Fenwick_External_Careers/job/Mountain-View/IP-Practice-Group-Director_R1222


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Atlanta, Ga

Operations Management
48 Days
Apply

Chick-fil-A, Inc. is looking for a Technology Sr. Specialist to join its Legal Operations team. We are eager to find a seasoned professional who can help us design and implement a best-in-class ecosystem of technology to drive greater efficiency, as well as deliver more robust analytics to drive better decision-making across each practice area of the Legal Department. To succeed in this role, the candidate must develop trusted partnerships by collaborating with legal staff and Chick-fil-A IT staff and deliver on common goals. The candidate must have the ability to clearly articulate and present technical information to a broad/diverse audience. The primary purpose of this role is to lift off the plates of the attorneys and paralegals the responsibility of exploring, designing and implementing technology and teasing out analytics for the Legal Department while dissuading legal department staff from “reinventing the wheel” by being the knowledge center for in-house legal technology and analytics.

Job Duties:

  • Technology design, implementation and maintenance
  • Work with Legal Operations Sr. Team Leader to analyze and document current state processes and systems, identify pain points and efficiency opportunities
  • Work with Legal Operations Sr. Team Leader to create client self-help tools: dashboards, toolkits, legal training, Q&A, process flow, etc.
  • Work with Legal Department stakeholders, CFA IT Department, software engineers, and product managers to identify technology needs of the legal department and to implement high-quality software products and features to support legal work processes
  • Manage demand by working closely with Legal Department and CFA IT Department to prioritize programs and projects based on business needs, legal department needs, resource capacity, risk exposure, and interdependencies
  • Manage software version updates, corrective options, and requests for enhancements, etc.
  • Stay current on updates provided by companies we have software with
  • Perform System Administrator duties for various systems for the Legal Department
  • Manage “help ticketing system” for various systems for the Legal Department
  • Maintain clear overview and timely updates of project time-lines (charts, spreadsheets, etc.) and progress using task management tools, such as Jira or ServiceNow
  • Provide staff training on all forms of technology introduced to the department
  • Create, maintain and provide project documentation and training tools (i.e. videos, reference manuals, etc.)
  • Attend conferences (e.g. CLOC, ACC Legal Operations, etc.) to explore new and innovative technology to support legal work processes
  • Assist legal department staff with computer needs or issues
  • Provide technology budget updates to Legal Operations Sr. Team Leader
  • Ad-hoc projects and general administrative support, as required
  • Collaborate with Legal Operations Sr. Team Leader and staff to develop low-medium complexity reports and analytics in areas such as help tickets for various systems, use of Systems, etc.
  • Work directly with Practice Leads and managing attorneys to better understand their technology needs and propose new solutions for the department.

 

Minimum Qualifications:

  • At least 2-years demonstrated experience leading software design and implementation projects
  • Strong management consulting experience
  • Thorough understanding of product and software development lifecycle processes, procedures, and tools
  • Exceptional organizational and project management skills with high attention to detail
  • Ability to translate analytics (numbers) into plain English to help make better business decisions
  • Collaborative work style
  • Excellent interpersonal and communication skills
  • Experience with Office 365 suite of tools, including SharePoint
  • Proficient in MS Office Suite

 

Preferred Qualifications:

  • At least 4-years demonstrated experience leading software design and implementation projects
  • Experience with iManage, a document management tool; TRIRIGA, a real estate asset management tool; and ORACLE Fusion, a financial reporting tool, Tableau
  • Legal knowledge a plus
  • Advanced Excel skills & experience with Business Objects, Tableau, Power Apps, and Power Automate are a plus
  • Must understand database management and systems best practices
  • Have excellent analytical and problem solving skills
  • Must be very organized and have a high level of attention to detail
  • Ability to manage multiple priorities and tasks with the skills to adapt to changes in a fast-paced environment
  • Able to work independently and escalate issues

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San Francisco, Bay Area, California

Operations Management
53 Days
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Legal.io is working with a top tech company in the SF-Bay Area to hire a legal operations specialist for a 6 month / 40 hour per week project. 

We’re looking for a Legal Operations Specialist to support the development, management, and execution of the Legal team’s policies, procedures, and processes in coordination with the Legal Operations Manager and Head of Legal. In addition to making sure that the Legal team’s work runs smoothly, the Legal Operations Specialist will contribute to—and with time—manage, cross-functional efforts to develop and improve company-wide policies as well. The Legal Operations Specialist will also handle bread-and-butter legal administrative work, including contracts management, records retention, litigation and investigation support, and other legal support responsibilities traditionally associated with a paralegal role. Each day will look surprisingly different from the day before, but the consistent theme will be driving impact across the company.

 

Job Responsibilities:

  • Identify and implement appropriate tools to maximize legal and cross-functional efficiencies, such as optimizing legal request intake procedures.
  • Create, update and maintain process and procedure documentation, including knowledge management resources.
  • Support the privacy program through, for example, managing the intake and processing of data subject requests made pursuant to privacy laws, and tracking vendors, databases, and data flows generally through data maps.
  • Work with Data Privacy Regulations: GDPR / CCPA
  • Liaise with the Commercial Legal Director, Billing Support, and Deal Desk teams to administer contract workflows through the Company’s CLM platform from start to finish.
  • Provide administrative support to the Legal team, including contract filing, document management, and assisting with the company’s foreign subsidiary formation and management.
  • Project manage Legal team initiatives and assist with the implementation and operation of Legal Department tools, including status reports and task tracking.
  • Stay abreast of best practices in legal operations for mid-sized tech companies; scope and execute as appropriate.

 

Required Qualifications:

  • Experience in, and a passion for, developing and implementing successful and scalable processes
  • Excellent written and verbal communication skills
  • Strong project management skills
  • Strong attention to detail
  • Demonstrated ability to multi-task and work well in a fast-paced environment
  • 2+ years of experience in a legal support function
  • Bachelor’s degree

 

Preferred Qualifications:

  • Experience with Microsoft Office / Ironclad / Salesforce / Zendesk
  • A technical background
  • 4+ years of legal operations or legal support experience at a tech company in a similar role
  • Experience with privacy regulations

 

Role Details: 

  • Anticipated Start Date: Immediately
  • Schedule: 40 hours per week for 6 months
  • Pay Rate: $40 – $60 per hour
  • Location: Redwood City, CA (temporarily remote)

 

—–

Legal.io is committed to the principle of equal opportunity. All employment decisions are made without regard to race, color, gender, gender identity, gender expression, sexual orientation, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), marital status, age, national origin, ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, military, and veteran status or any other basis protected by the laws or regulations in the locations where we operate.


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Toyota Motor North America

Business Manager, Legal Operations

Plano, TX

Operations Management
54 Days
Apply

Who We’re Looking For

Toyota’s Legal Department Department is looking for a passionate and highly motivated Business Manager.

Reporting to the Assistant General Counsel, the primary responsibility of this role is to manage the Legal department’s financial and regulatory reporting requirements and all general business administration matters.

What You’ll Be Doing 

Financial/Regulatory Management
-Develop and analyze financial reports; compile and analyze financial information
-Coordinate with the Legal Executive Team to develop department and Practice-Group specific budgets
-Forecasts/plans and reconciliations of actual expenditures to budget
-Act as an advisor on budget, financial, and risk matters
-Research financial matters as required; performs legwork for internal, IRS, and external accounting firm audits and audit letters
-Collaborate with Accounting and Finance functions to promote department alignment with the Company’s financial planning
-Act as a liaison between the Toyota parent company, Toyota affiliates, Toyota North America departments, and business units to solve complex issues/problems and provide leadership in financial and strategic planning
-Serves as the key financial person and lead financial coordinator for the coordination, support, and execution of critical financial activities and provide value-added business expertise and guidance to the division executive and their internal stakeholders
-Plays a key role to ensure the Division manages its approved budget/forecast in a responsible manner and facilitates reporting of their results
-Serves as a partner between Division management and stakeholders (i.e. Accounting and Finance, Corporate Shared Service) to support day-to-day operations

Business Administration
-Manage a team of analysts and assistants in the day to day general administrative functions of the Legal Division
-Manage/oversee department meetings, oversee major external event planning and support, external sponsorship support of diversity, inclusion, and equity events, pro-bono programs, Continuing Legal Education (CLE) programs, civil and charitable involvement/sponsorship

Vendor/Supplier Relations
-Oversee external vendor (e.g. law firm, consultants, tech. providers, etc.) management and payment, invoice management, and matter management programs for outside counsel, vendors, and other third-party providers
-Oversee management and support of CLE registrations, legal subscription services, and other related administrative support functions

Strategic Planning
Oversee several key department initiatives including:
-Serving as the department lead on critical strategies, planning reporting
-Serving as the department lead on the development of data analytics/metrics strategies
-Managing customer-first programs
-Serving as a department D&I and pro-bono lead
-Managing the department’s team member development programs
-Serving as an affiliate synergy lead
 
What You Bring

• Bachelor’s degree (or higher) in Mathematics, Accounting, Finance, Compliance, Economic or closely related field of study, or equivalent work experience relevant to this position
• Significant experience managing business operations and administrative matters for a large department
• Experience leading a team, and enthusiasm for working collaboratively within a strong team environment
• Excellent analytic, presentation, organization, and interpersonal skills
• Possess an executive presence and excellent communication skills, including proven ability to communicate effectively to diverse audiences, as well as all levels of the organization
• High level of proficiency in Microsoft Suite (Excel, Word, and PowerPoint)
• Proficiency using e-billing, matter management, document management, or other related systems
• Demonstrated proficiency with financial systems
• Proven ability to explain financial concepts to non-financial audiences
• Demonstrated ability to prepare effective presentations to internal stakeholders and influence behaviors to achieve performance improvements
• Proven ability and initiative to effectively manage complex situations and multiple assignments/projects concurrently while working in a fast-paced, high pressure, deadline-driven environment with minimal oversight
• Demonstrated ability to act with discretion, judgment, and maintenance of confidentiality
• Ability and willingness to travel up to 5% of the time

Added Bonus If You Have

• Legal operations experience is highly preferred
• Proficiency with Mitratech’s TeamConnect matter management application and/or Collaborati e-billing software
• Proficiency using SAP, PeopleSoft, and/or Oracle financial products
• Significant experience as a liaison with multiple stakeholders
• Current Notary Public for State of Texas

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Vehicle purchase & lease programs
• Comprehensive health care and wellness plans for your entire family
• Flextime and virtual work options (if applicable)
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Flexible spending accounts
• Relocation assistance (if applicable)

Belonging At Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics.


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Canada

Operations Management
55 Days
Apply

As a highly motivated, business-minded, and detail-oriented professional, you are ready to work closely with the Director of Legal Operations and business stakeholders at all levels of the company. You will be key in creating processes and practices to improve the day-to-day productivity and effectiveness of the TLS team in a dynamic and complex environment.

This is a generalist role that involves managing and supporting projects across the full range of subject matter supported by the legal team. You must be able to adapt to changing priorities and business needs, and be proactive in identifying areas of need and generating action plans.

Here’s how

  • Establish an information governance and records management framework for an effective department-wide information governance program and lead outcomes-based activities including development of program objectives, policies, procedures, training and communication
  • Act as the primary point of contact for support requests related to the legal department’s document management system (iManage)
  • Ensure technology tools are properly configured and operated to support internal processes including measurement, reporting, and analysis
    Collaborate with stakeholders to improve processes, including workflow and toolset improvement
  • Analyze performance and results and provide insight to drive increased productivity, efficiency, quality, optimization, and the improvement of both client experience and business processes
  • Participate in project efforts focused on operational optimization

 


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Emeryville, CA

Operations Management
62 Days
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General Description:

The Senior Manager, Legal Operations will be a key member of the Legal Operations team responsible for leading legal operations initiatives and support for the Company’s operations in the United States, Europe and other markets outside of APAC.  Key areas of responsibility include contract management, knowledge management, and other Legal Operations responsibilities as identified, where this role is expected to lead these efforts.  Under the supervision of the Senior Director, Legal Operations, this position will work with other members of the Legal and Compliance team and cross-functionally with business partners to develop and maintain new systems, processes, training, change management, and metrics in support of team and enterprise-wide initiatives.  The successful candidate must be solution and detail-oriented, have strong written/oral communication and project management skills, be adept at and willing to learn new technologies, and be able to drive consensus across various functions, and thrive at working on large, complex initiatives that will help us to scale Legal and Compliance and enterprise-wide services. 

Responsibilities:

Contract Management

  • Serves as the lead project manager and administrator outside of the APAC region for the Company’s contract management system (CMS), including new development projects (e.g., features, system configurations), and template and clause development and maintenance. 
  • Works with Legal and Compliance team members as well as cross-functional stakeholders (e.g., IT, procurement, clinical operations, and commercial), identifies opportunities to enhance contracting workflows while simultaneously managing risk.
  • Coordinates with Legal Operations team members in the US, EU and APAC to deliver CMS and other Legal and Compliance solutions and change management globally.
  • Provides training and customer support on the CMS and other Legal and Compliance solutions, and relevant policies and processes.
  • Assists with the import of legacy contracts into BeiGene’s CMS.
  • Ensures that contracts are executed properly and in compliance with Company policies and are uploaded in a timely manner to BeiGene’s CMS. 
  • Delivers reports and metrics regarding contract execution, contract expirations, obligations and deadlines, as tracked in the CMS. 

Knowledge Management

  • Develops and maintains forms / processes / self-help tools to support business users.
  • Maintains the Legal and Compliance department’s database of presentations and training materials.
  • Assists with the development of Knowledge Management tools and resources to support the onboarding and professional development of Legal and Compliance team members.
  • Assists with updating and managing content on the Legal and Compliance department’s intranet site.
  • Trains new Legal and Compliance team members on department tools, resources and operations; and
  • Supports other Legal and Compliance projects, as required.
     

Legal and Compliance Team Support and Management

  • Supports the Senior Director, Legal Operations with Legal and Compliance team budgeting and tracking.
  • Assists with the Legal and Compliance department’s operations, including vendor management, key performance metrics, meetings, and presentations.
  • Supports individual Legal and Compliance team members as requested to increase efficiency and effectiveness.
  • Supports project management on key initiatives for the Legal and Compliance department, including contract management, document management, knowledge management, information governance, privacy, and other areas as needed; and
  • Keeps current on latest legal operations industry trends and developments and identifies opportunities to implement best practices.
     

Supervisory Responsibilities:  N/A

 

Education Required:

  • Bachelor of Arts / Science required.  MBA or law degree or project management certification preferred.
  • 7+ years of experience working in legal or business operations, or as a law firm administrator.
     

Skills and Qualifications:

  • Proficiency in the Microsoft suite of tools including Outlook, Word, PowerPoint, Excel; as well as project management applications such as Microsoft Project and Visio.
  • Experience using Power BI or a comparable business intelligence platform for developing and managing dashboards / metrics.
  • Demonstrated experience in managing projects.
  • Exceptional organizational, written and oral communication and project management skills.
  • Great attention to detail.
  • Ability to handle confidential and proprietary information using excellent discretion and judgment.
  • Self-motivation and ability to work both independently and as a team player.
  • Ability to be flexible and willing to accept new responsibilities in a fast-paced, multi-project environment.
     

Travel: Up to 10%

Competencies:

Ethics – Treats people with respect; Inspires the trust of others; Works with integrity and ethically in accordance with BeiGene’s Code of Conduct, policies and procedures.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Completes administrative tasks correctly and on time; Follows instructions and responds to management direction.
Communication – Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in positive or negative situations; Writes clearly and informatively; Able to read and interpret written information.
Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed; Shares expertise with others.
Adaptability – Able to adapt to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Technical Skills – Assesses own strengths and development areas; Pursues training and opportunities for growth; Strives to continuously build knowledge and skills; Shares expertise with others.
Dependability – Follows instructions and responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Project Management – Communicates changes and progress; Completes projects on time and within budget.


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New York, NY or Toronto, ON

Contract Management
62 Days
Apply

The practice of law keeps evolving; we want to bring legal technology up to speed. This is an opportunity to join LexCheck, one of the fastest growing startups in the legal technology sector. We are looking for a legal project manager to help lead the charge in delivering our automated contract negotiation product offerings to some of the world’s most well-regarded legal teams.  This is an opportunity to work on core legal operations concepts from the technology provider side.

LexCheck aims to produce solutions that change our customer’s day-to-day lives for the better. As is the case with any revolutionary technology, successful implementation and facilitating the change management is key to LexCheck’s success as an organization. You will interface with our customers and other internal stakeholders to ensure a successful, on-time implementation and that expectations are exceeded.

This position provides a great opportunity to learn about the legal profession, including best practices regarding how in-house legal departments process contracts.  This position will provide you with insight into the cutting-edge of the legal profession, with significant growth potential and upward mobility. At LexCheck, you will wear a lot of different hats, while also making a meaningful impact on the overall LexCheck organization. You will receive a plethora of on-the-job training and mentorship from more senior LexCheck team members are plentiful.

Responsibilities

Serve as the main point of contact with the customer during implementation of initial and additional use cases LexCheck

Interface and coordinate with internal stakeholders involved in LexCheck’s implementation

Facilitate customer-side change management processes to ensure successful adoption of LexCheck

Oversee delivery timelines across the spectrum of LexCheck customers

Develop SOPs related to customer change management and implementation project management

Create new and improve existing reporting frameworks related to change management and implementation project management

 

About You

University degree, with a strong academic record

2-4 years of corporate or startup work experience

1-2 years of experience in legal operations or software implementation project management

Strong written/verbal communication and presentation skills

Excellent organizational skills and attention-to-detail

Excited about helping build a team and culture from the ground up and taking pride in your work

Significant experience with MS Powerpoint MS Excel and/or project management software

Interest in the intersection of law and technology

Strong analytical and problem-solving skills

 

 


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Ohio

Operations Management
63 Days
Apply

The Legal Operations Director will be based in Northeast Ohio, and is responsible for delivery of the strategy and the day-to-day operations of the global Law Department, reporting to the Chief Legal Officer. The person in this role provides critical infrastructure, enabling the department to achieve its objectives. This person is responsible for various aspects of Technology, Finance, Communications and Administration for the global law department. Specific job responsibilities include:

•Develops the strategy for the delivery of global IT solutions to the department; works with IT to select and implement applications; ensures systems are used consistently and operating successfully.
•Leads department intranet strategy and knowledge management platform, including the reuse of data, proper document management and creation of self-help tools.
•Develops and implements the department’s global communications plan; ensures communications support department’s objectives; measures effectiveness and relevance.
•Identifies, drives and tracks department metrics, as well as cross-functional initiatives.
•Responsible for legal operations benchmarking initiatives, including spend analysis and third-party surveys.
•Leads key department initiatives for the law department including the areas of risk management and compliance.
•Plans and facilitates staff meetings (developing agenda with CLO); documents and follows up on action items between meetings; proactively looks for opportunities to eliminate duplication and share best practices.
•Manages department’s linkages with other corporate functions, helping to implement corporate initiatives.
•Establishes the vendor strategy with law firms and other third-party vendors, including executing or facilitating efficient use and evaluation of firms and alternative Legal Service Providers.
•Liaises with Finance and Accounting functions to establish budgets and complete forecasts, reporting on spending to CLO and Staff.
•Manages office administration and the support infrastructure for department.
Other Responsibilities:
•Establishes or modifies department policies
•Manages relationships with recruiters and placement agencies, including contract negotiations and renewals
•Acts as liaison with Facilities and performs space management
•Defines and leads complex global projects and other responsibilities as assigned by the CLO and law leadership team
•Responsible for developing staff, estimating personnel needs, assigning work, and meeting completion dates


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Washington, DC

Operations Management
69 Days
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POSITION OVERVIEW

The Vice President, Legal Operations is responsible for leading a high-performing team in support of the operational functions of the legal department. Reporting directly to EVP, General Counsel & Corporate Secretary, this position will be responsible for the financial, operational, technical and operational risk functions of the legal department, including development and execution of technology and document management strategies, prudent management of internal resources and external counsel and the strategic development and implementation of key performance metrics. This leader will play an integral role in bringing process optimization and technology innovation as the legal department continues its journey to become best-in-class operationally.

KEY RESPONSIBILITIES

·       Operational Planning:  Accountable for development and management of a holistic view of the work being done in the organization. Leads organizational planning initiatives. Ensures effective departmental budget management, planning and tracking, expense analysis and forecasting, as well as approval and accruals.

·       Technology, Metrics, and Reporting: Responsible for administration and support for the key legal department systems including: eBilling, Matter Management, eDiscovery, and Document management. Develops analytics and AI capabilities, technology strategy and roadmap in partnership with technology leadership|.  Works with staff and operations to develop business process definitions and common metrics to measure the effectiveness of the organization, both internal and external, with goals of optimal workflow and communication.

·       Business Partner Liaison: Works closely with communications and finance teams regarding organizational initiatives and planning. Partners with Human Resources on the job posting and recruiting processes with ownership of status updates, onboarding and off boarding plans, space planning, and workforce planning and optimization.

·       Vendor Management Oversight: Responsible for the organization and monitoring of third-party support and spend. Manages internal and external third-party service providers with rigorous focus on performance indicators, service level expectations, regulatory compliance, risk management, and diversity and inclusion. Develops preferred counsel strategy and arrangements inclusive of pricing strategy and departmental technology solutions and related processes in partnership with internal and external parties.

·       Strategic Planning: Facilitates the development and execution of both the business and operational strategies to support the legal department’s efficiency and effectiveness. Works closely with senior leadership team in the development of department goals, priorities, and strategic plans. Oversees teams that help ensure effective business controls management in the organization.

·       Operational Risk Oversight:  In conjunction with the Director of Operational Risk, oversees the first-line operational risk management and assessment activities of the Legal Department; works with Enterprise Operational Risk (2nd line risk) and other FLIB Risk Partners across the Fannie Mae enterprise.

IDEAL EXPERIENCE

·        At least 15 years of progressive, related experience; at least 5 years working in a leadership capacity.

·       5-10 years of experience as an in-house leader or consultant developing strategies and managing major initiatives and operational processes for large-scale, legal departments, focusing in driving efficiency and operational rigor.

·       5 or more years of people management experience in building, managing and/or developing high-performing teams.

·       Experience collaborating with key resources and stakeholders across a legal department, advising, influencing decisions, managing change, and working to achieve strategic goals required.

·       Strong understanding of a wide variety legal technologies and software such as eDiscovery, eBilling, and knowledge management tools.

·       Executive-level business acumen in the areas of business operations, industry practices and emerging trends required.

·       Strong organizational and project management skills; ideally a proven track record of applying methods for process improvement (e.g. lean management, Six Sigma, etc.).

·       Financial management track record, experience owning and optimizing a budget in a cost-conscious environment.

·       Strategic thinker who is action-oriented with strong leadership and communication skills and strong interpersonal skills.

·       Ability to analyze operational issues, diagnose problem areas and provide the leadership necessary to effect change.

·       Bachelor’s Degree and/or Master’s degree in a related field highly preferred.

·       Deep understanding of legal department operations, especially operating model between outside counsel and the department.

·       Demonstrated experience with strategic planning, outside counsel management, data & analytics and systems implementation and management.


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Santa Clara, CA

Operations Management
73 Days
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Job Description
eHealth seeks an experienced Sr. Manager, Legal Operations to join our growing legal team. This is a key role for our legal team and our business, working closely with all members of the legal team, and will require building strong relationships with our internal business stakeholders at all levels, and our external vendors and partners.

The right candidate will be a proactive, collaborative, business-minded, and creative team player who is looking for a great opportunity to make a high impact contribution. As our Legal Operations Manager, you will be key in accelerating our business growth and our legal team’s effectiveness by building practices, policies and tools for scale.

Responsibilities:

  • Help develop the legal department’s mission, translate strategic plans into legal team goals and priorities, and develop and execute on the department’s short and long-term operations plan
  • Develop and report on key operational and substantive metrics for the legal department, that will better inform decision-making
  • Design and manage processes to positively impact the Legal team’s productivity and effectiveness (including contracts, corporate, litigation/document hold and discovery, IP, and knowledge management)
  • Work proactively with Finance, Planning & Analysis on Legal budget, accruals and forecasting
  • Develop and enforce processes and policies to manage outside counsel usage and spend
  • Identify and implement legal department tools to streamline new or existing practices, as well as manage design, rollout, and training for new systems.
  • Develop and implement a learning and development and communications strategy for the team
  • Manage all vendor relationships with legal services and technology solutions providers
     

Required Experience and Qualifications:

  • B.A. or B.S. degree
  • 8-12 years of relevant legal operations or program/project management experience
  • Prior experience selecting and implementing eBilling software, matter management, legal hold, contract management, and other legal tools and software
  • Demonstrated experience developing metrics, reporting, and managing data and budgets for legal teams
  • Proven track record with developing action and communication plans, and successful change management for legal teams
  • Proven track record of collaborating with cross-functional groups (e.g., Finance, IT, InfoSec, HR) to set objectives and produce meaningful results
  • Advanced knowledge of Excel; proficient I Microsoft Office suite, G-suite, and Jira/Confluence

Preferred Qualifications:

Master’s degree in Business, Finance, IT or Management

Prior experience in in-house legal departments at a technology company

Desired Skills and Competencies:

  • Strong leadership skills, with a genuine desire to help, grow and scale the entire team.
  • A creative and curious thinker, who is comfortable with ambiguity and change, seeks input and best practices from others, and collaborates cross-functionally to solve problems.
  • Exceptional communication skills, and ability to establish and maintain trust and relationships.
  • Exceptional program/project management skills, and passion for building and implementing scalable and efficient processes and systems, both from the ground up and with a view to continuous improvement.
  • Outstanding analytical, data, and financial skills.
  • Strong work ethic, with ability to effectively prioritize and proactively manage multiple matters. Self-sufficient while keeping stakeholders appropriately informed and escalating as appropriate.
  • Great judgement and problem-solving skills, quickly identifying and resolving issues, while balancing various concerns, in order to drive matters to close.
  • Pays meticulous attention to detail and produces high quality work product.
  • Unquestionable ethics and integrity; handles confidential and sensitive information with professionalism.
  • Demonstrates grace and a positive attitude even in challenging situations.

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Palo Alto Networks

Legal Operations Manager

Santa Clara, CA

Operations Management
73 Days
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Company Description
Our Mission

At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These are not easy goals to accomplish – but we are not here for easy. We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we are.

 

Your Career

This position is responsible for supporting a high performing legal team, in support of the
operational function and strategy of the legal department. This position will be responsible for the financial, operational, and technical functions of the legal department including management of key department processes, including the core contracting function, development and execution of technology and document management strategies, prudent management of internal resources and external counsel, and the strategic development and implementation of key performance metrics

Design and manage processes to positively impact the Legal team’s productivity and effectiveness (including contracts, finances, knowledge management, eDiscovery, and litigation support).
Maintain high-level familiarity with other system/business application capabilities in order to make recommendations about potential upstream/downstream integration or functionality intersection points with Salesforce. 
Drive the development of monthly and quarterly business metrics, provide operational analysis through reports and dashboards and implement changes to improve performance.
Manage all vendor relationships with Legal service and technology solutions providers.
Develop and manage billing and legal billing guidelines.
Lead and manage key Legal Department initiatives and projects, including contract management, document management, knowledge management and other areas.
Develop and maintain an internal Legal intranet page and content.
Train the Legal team and the broader organization on legal processes and procedures (e.g. new hire onboarding training, new software or process rollout).
Develop, implement and enhance a comprehensive departmental strategic communications plan (e.g., newsletters, announcements, and messages from department leadership).
Keep current on latest legal operations industry trends and developments and identify opportunities to implement best practices.
Qualifications
7+ years of relevant, broad-based legal operations experience working in an in-house legal department (ideally at a SaaS or other technology company)
Strong project planning and management experience with a proven track record of consistently successfully completing projects on-time and on-budget, and achieving the desired result
Demonstrated strength in analytical problem-solving—analyzing complex tasks, synthesizing information, developing options, including comprehensive plans inclusive of alternatives, and presenting data and recommendations
Experience implementing and developing Legal technology solutions and technical awareness to identify need, search for, and adapt to new technology solutions as needed
Ability to thrive in a fast-paced environment, utilizing effective organizational skills to prioritize and manage deadlines for multiple simultaneous projects for multiple stakeholders
Team-player with the ability to work collaboratively in a cross-functional role
Experience with (G-Suite, Slack, SFDC, Apttus, Simple Legal, ServiceNow, Ipfolio, a plus)

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Your information will be kept confidential according to EEO guidelines.

 

 

 


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San Francisco

Billing/eBilling
74 Days
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You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™

 

We’re looking for someone to guide the continued evolution of the Levi Strauss & Co. Greater Legal Team, which includes Legal, Security& Resilience, and the Levi Strauss Foundation. The Director of Legal Operations and Innovation will oversee the global business operations and ongoing innovation of the department to support our mission and strategies. You will manage the department’s operations by delivering important projects, increasing efficiencies and effectiveness, and deploying key best practices. You will report to the EVP and General Counsel and will work closely with the department leaders. You will sit on the department’s Legal and Security Leadership Team. You will manage two legal operations professionals.

 

About the Job

  • Develop the department’s operational and strategic roadmap, translating department goals and priorities into strategic plans, partnering with members of the department to report progress, and generating agreement from multiple partners where needed
  • Partner with the department’s leaders, and the Finance, IT and Procurement departments, to manage the department’s annual financial operating plan, accruals and forecasts
  • Manage a comprehensive external legal resource program that includes strategic law firms and other outside counsel, vendors, and managed services to maximize value, evaluate performance, increase efficiency, increase diversity, and improve predictability
  • Develop a framework for RFPs and negotiate alternative fee arrangements for projects with predictable scope
  • Manage our eBilling platform to enhance its capabilities
  • Design and report on department goals and other metrics to inform decision-making, measure departmental performance against strategic plans, and support department leadership in developing operational strategies
  • Manage the department’s IT portfolio and strategy, developed together with department leadership
  • Guide the evaluation and implementation of technology solutions throughout the department, including data science and artificial intelligence solutions, using change management strategies
  • Develop scalable processes, organizational models, and workflows to increase the quality, efficiency, value, and effectiveness of the department’s operations and service delivery, including streamlining legal support processes and migrating to or enhancing use of automated or semi-automated workflows
  • Keep an eye on legal technology and trends and recommend relevant department adoption and changes
  • Contribute to agenda planning for department leadership meetings
  • Lead the Legal Operations team of two

 

About You

  • Bachelor’s Degree required; MBA or JD preferred.
  • At least 5+ years of total work experience in operations or law firm management; 7+ years of relevant experience
  • Experience making an impact, leading change and developing strategies
  • Experience managing individuals and leading a complex function
  • An innovative thinker who will identify opportunities and strategies for increasing value and efficiency across the department
  • Project management skills
  • In-depth understanding of law firm billing, pricing and compensation practices; demonstrated experience with alternative fee arrangements
  • Experience with litigation and transaction matter lifecycles, and legal service delivery
  • Technology-know-how; proficiency in all Microsoft Office applications; preferred expertise with LegalTracker ebilling software and Apttus for CLM

 

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we’ve got you covered. Here’s a small snapshot:

  • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
  • Five hours of paid volunteer time per month with nonprofit organizations
  • Product discount of 50% off regular-price merchandise
  • Paid Family Leave

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Zurich, Switzerland

Analysis
75 Days
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We are looking for you to join our Legal Department as our new Legal Operations Project Manager. The position is based in Zurich (Dietlikon), Switzerland. In Sommer 2021 we will move to the new, modern headquarters in the Ambassador house in Zurich (Opfikon), Switzerland.

Tasks

  • Supporting the Legal Operations team with strategic leadership, innovation, data-base management, digitalization as well as with the selection and implementation of technology-based tools for the continued optimization of the Legal Department
  • Engaging with stakeholders and assisting with both the optimization and simplification measures across the Global Legal Function, processes and procedures in order to enable an innovative and effective Legal team
  • Managing training responsibilities and administration of new technology-based solutions to ensure that the implementation of such programs are in line with internal standards and requirements
  • Effectively keeping track of all team projects and their related activities in order to ensure the achievement of planned stage-gates and efficient utilization of available resources
  • Reviewing and evaluating customer and employee satisfaction surveys, industry benchmarks and other sources to inform future initiatives
  • Designing, developing and delivering management reporting to senior management and board together with the Legal Department team
  • You will be reporting to the Head of Legal Operations & Strategy

 

Requirements

  • Degree in law, business, IT or similar
  • Experience in legal operations and project management, either in a legal department or in an international law firm
  • High interest in IT, financial and legal work processes together with respective modern working methods
  • Proven track record in cross-functional teamwork with significant business impact
  • Fluent in German and English
  • Sensitivity to different stakeholders, pleasure working in a group environment
  • Fast learner, with a positive attitude, hands-on mentality paired with a good sense of humour
  • Well-organised and structured way of working with the ability to prioritise and get things done
  • Ability to deliver in a fast-moving environment and think ahead
  • A process-oriented and digital mindset with a good understanding of the practical application to the business

 

Your prospects

Our employees are the heart of our company. Join an innovative construction services provider that focuses on sustainability so we can achieve excellent operational and financial results together. We will challenge you with exciting tasks and support you with further training courses and the opportunity to develop your skills internally. We’ll be more than happy to give you more details in an interview. If you want to join a young, dynamic team in a modern location – apply now! Preference is given to direct applications.


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Medidata Solutions

Senior Litigation Paralegal

New York

Litigation
82 Days
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www.medidata.com

Your Mission:

This role will be responsible for providing overall support for the litigation function, with an emphasis on e-discovery matters. The successful candidate will also be responsible for the internal operations of the Legal Team and be able to work as part of a team in a fast-paced environment, adapting quickly to change.  The Senior Litigation Paralegal position is located at Medidata’s corporate headquarters in New York City, subject to COVID-related restrictions on in-office work.

 

As the Senior Litigation Paralegal, you will:

Support all aspects of document discovery, including e-discovery, document management, the litigation hold process, and document production
Act as a liaison among Legal, Enterprise Support, vendors, and outside counsel to ensure an effective e-discovery process. Maintain systems in support of document preservation and e-discovery storage and retrieval.
Assist in-house and outside counsel with the coordination of responses to subpoenas and written discovery demands; draft correspondence
Coordinate the selection of litigation support vendors and manage the company’s relationship with litigation support vendors
Coordinate the scheduling of witness interviews, deposition preparation, and depositions
Maintain comprehensive litigation and pre-litigation case files and trackers, and prepare monthly/quarterly status reports
Design and implement practical processes for the Legal Team and identify, evaluate and implement process efficiency improvements
Represent the Legal Team in cross-functional collaboration projects with partner teams to optimize legal support within the company
Manage projects to support compliance programs, including initiatives to support annual compliance training, Code of Conduct, and corporate policy management
Generate and manage legal templates, prepare correspondence, assist in the creation of presentations
Manage departmental budgeting and forecasting process, collaborate with Finance to analyze conduct monthly expense analytics; process accruals
Interact with outside counsel and other vendors to ensure compliance with company policies and billing guidelines
 

Your Competencies:

Excellent organization, prioritization and time-management skills
Strong written and oral communication skills
Ability to anticipate what will be needed, analyze and problem solve
Ability to make decisions with limited direction
Desire to learn new skills and step outside traditional paralegal tasks, including exposure to or interest in project management outside the litigation context
 

Your Education and Experience:

Bachelor’s Degree or the equivalent knowledge and experience
8+ years of complex commercial litigation experience as an e-discovery professional or paralegal with significant e-discovery experience at a major law firm or in-house legal department
 

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform. 

 

Medidata Solutions have powered over 20,000+ clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.


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Raleigh, North Carolina

Contract Management
83 Days
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Position Description:
Lenovo is seeking a Contract Lifecycle Management system (“CLM”) professional to join its Legal Department, with the key responsibility of managing an enterprise-wide CLM, working as a key member of the CLM project team. The CLM Operations Manager will report to the Director, COE, Legal, and will work closely with the CLM Project Management Office (PMO), supporting the implementation and enhancements of the CLM, as well as working the routine support activities, for technical, functional and data related areas, while working closely and collaborating with other contract professionals and CLM users from other departments such as Sales (Sales Enablement and Operations), Account Management, BT/IT, Supply Chain and Finance.

Key responsibilities include:

  • Overall Administration and Support of the CLM System (CLM), supporting the execution of overall technical, functional and data related processes
  • Manage Contract Review and other workflows in the CLM, to ensure timely completion of actions by Legal and business stakeholders
  • Manage the CLM document library, for templates, playbook terms and clause libraries
  • Manage the CLM repository, including importing legacy contracts
  • Design and configure new contract templates and process workflows, for multiple Business Units, Functions and Geos
  • Control special user profiles and security models applicable to the CLM
  • Drive the CLM continuous improvement program across the business to improve quality, accuracy, and efficiency
  • Coordinate contract and document signatures using electronic signature software
  • Manage CLM data quality processes (managing individual records to ensure accurate submission of contract renewal dates, notification dates, and key obligations)
  • Monitor key milestones, contractual commitments, material and sensitive contracts
  • Provide guidance to attorneys and business users on CLM requirements and ensure the applicable contract management policies and delegations are followed
  • Generate CLM reports for Legal and business users as needed
  • Manage CLM training program (develop and deliver CLM training materials and user manuals, and support a train-the-trainer process)
  • Work in close collaboration with the CLM PMO supporting with key project related activities

Position Requirements:
Bachelor’s Degree from an accredited institution
At least 3-5 years of relevant experience as a CLM systems administrator or manager, preferably in the corporate Legal or IT department of a company in the technology sector, or as a systems administrator or manager of other similar business applications
Experience in leading or actively participating in the implementation of a CLM system is strongly preferred (e.g., Onit, SpringCM, Conga, Apttus, Agiloft, OnBase)
Experience with developing and implementing system driven workflows
General knowledge of sales and procurement processes
Experience in change management
Experience in integrating CLM with other enterprise platforms (e.g., CRM, Ariba etc.), including knowledge of application and data management
Demonstrated effective interpersonal interaction in a highly customer-satisfaction focused environment
Developed critical thinking and proactive problem-solving skills, with a willingness to get into the details of complex problems and drive creative solutions
Excellent oral, written and interpersonal communication skills
A strong team player who can work well with colleagues in all functional groups
Committed to his/her personal growth and development by actively seeking feedback and responding with constructive action

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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Virtual

Litigation
88 Days
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Analysts in our Law Department Management are part of project teams that will assist our clients through strategic planning, outside counsel management, organization design, process improvement, and technology solutions. Analysts are responsible for day-to-day support with client interactions, client deliverable drafting and quality assurance, data analysis and cost modeling, system implementation support, and tracking of project tasks and status. In addition to client-facing projects, Analysts assist senior team members with business development activities and internal practice initiatives. 

Responsibilities:

– Work with project team to assist executing project plans that assess, recommend, and implement client changes related to spend management, internal resource management, operational processes, and technology, including:
      – Drafting and preparing “client-ready” outputs.
      – Assist with conducting complex data analysis or research.
      – Executing basic project management skills and enforcing quality standards.
– Assist with presentations and other written communications as needed.
– Systematically organize tasks and effectively coordinate simultaneous priorities and commitments.
– Develop client relationship skills and day-to-day interactions with client peers.
– Seek out opportunities to support senior team members in business development activities and internal practice initiatives.
– Develop industry/practice expertise and consulting capabilities.

Qualifications: 

– BA/BS degree preferred.
– Business majors or professional experience in the following fields are preferred: Economics, Finance, Statistics, Business Administration, Operations, Information Management. 
– Any professional work, consulting, or business analyst experience a plus.
– Proficiency in Microsoft Office and other development tools, databases, or applications as appropriate.
– Strong analytical, research, systemic thinking, and problem solving skills.
– Demonstrated aptitude for creating professional presentations and other written communications.
– Strong organizational skills and judgement.
– Effective relationship-building skills; interpersonal skills and poise; track record of consistent leadership.
– Strong communication skills (written, verbal, presentation, and facilitation).
– Maintains high quality standards and attention to detail in work product.
– Aptitude to learn quickly and adapt to multiple subject matters.
– Ability to perform in a self-directed manner, and to multi-task.
– Aptitude to learn quickly and to rapidly apply performance feedback.
– Ability to work well both independently and to work collaboratively in teams.
– A high standard for personal conduct, work ownership, and accountability.
– Must be available to travel up to 50%, both domestic and international.

Consilio’s True North Values

Excellence  – We strive to make every client our advocate

Passion – We DO because we CARE

Collaboration – We win together through teamwork and communication

Agility – We flex, adapt and embrace change

People – We value, respect and invest in our teammates

Vision – We create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

 


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Kenilworth, New Jersey, United States of America

Operations Management
88 Days
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Job Description

Legal Administration is charged with improving and maintaining the Legal Department’s internal processes, systems, and technology. Our responsibilities include managing third-party legal spend (including spend analytics), record management, knowledge management, legal technology, outside counsel and vendor management, learning and development, and increasing overall operational effectiveness.

 

We are seeking a talented and motivated Legal Operation Analyst to join our team. This position will collaborate with members of the Legal Administration team on various Legal Administration responsibilities and initiatives.  The candidate will also work directly with other members of the Legal Department, Finance, IT, as well as external law firms, legal service providers, and other vendors who advise or support the Legal Department. 

 

The role requires the candidate to work collaboratively across a number of different responsibility areas, such as: 

  • Reporting, Data Analysis, and Visualization:  Support regularly scheduled monthly, quarterly, and annual reporting requirements and develop enhanced reports and analytics in areas of outside counsel and vendor legal spend and matter management; create, update and maintain dashboards; and continually improve reporting.
  • Assist the eBilling Administrator with the Administration of the eBilling system TyMetrix 360° (T360), accrual process, audits, and vendor onboarding.
  • Law Firm and Legal Vendor Administration:  Assist with the law firm and vendor queries regarding invoices and payment issues and assist with the administration of our Company’s preferred law firm program, including maintaining program documentation, enforcing billing guidelines, rate approvals, program evaluations, and periodic program renewal activities with a focus of reducing costs and increasing efficiencies.
  • Information Technology:  Develop expertise in relevant systems and processes in order to provide day-to-day support, as well as to lead enhancement efforts to existing legal applications such as our document management system (SharePoint), records management system and e-billing tool (T360), etc.
  • Learning and Development: Working with Legal subject matter experts to assist with content development, deployment, and delivery of legal training modules to employees across the entire company.
  • Operational Excellence:  Supports General Counsel’s efforts of continuous improvement through leading special projects, identifying process improvements that realize cost or time savings, and simplifying existing processes.
     

Education and required experience:

  • Minimum of 3 years experience in analytics, metrics, finance, or other similar role required
  • BA/BS required, with Finance, Accounting or other business-related degree preferred.
  • Practical knowledge of law firm billing practices and common legal matter progression (e.g. course of litigation, basic corporate or financial transactions).
  • Previous finance or legal operations experience focused on legal operations, technology, and analytics, including SAP, e-billing, and matter management systems experience, preferred
  • Deep understanding of accounting principles and ensuring compliance with legal billing guidelines
  • Thorough understanding of product and software development lifecycle processes, procedures, and tools
  • Advanced proficiency with MS Excel (e.g. pivot tables, charts, formulas), MS Word, MS Outlook, MS PowerPoint, and MS SharePoint
    Experience with business analytics tools and reporting/dashboarding with a focus in report automation (Tableau, Cognos, BI, Spotfire, Powerbase, etc.) preferred
  • Excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
  • Ability to present complex information in an accurate and persuasive manner to all levels of management
  • Excellent written and oral communication skills including delivering training and developing standard operating processes
  • Must be able to work in a fast-paced, deadline-driven environment with minimal supervision
  • Demonstrate diligence, attention-to-detail, and follow-through skills
  • Innovative ideas and solutions and, capacity to identify and eliminate redundant work efforts and inefficient processes
     

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

 

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

 

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

 

Invent. Impact. Inspire.

 

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

 

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

 

US and Puerto Rico Residents Only:

 

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
 

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

 

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

 

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

 

Employee Status: Regular 

Relocation: No relocation 

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:1
Requisition ID: R102847


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Remote

Contract Management
89 Days
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We are looking for a Director to join our growing legal business advisory team. Our team delivers world-class solutions, helping design and implement innovative, efficient programs. The Director will provide project leadership, analysis, and delivery, and play a key role as part of our growing multi-disciplinary advisory team.  

 

This position is responsible for:

·       Advising clients on legal department and / or law firm management and operations, including process improvement, spend management, and organizational design.

·       Identifying opportunities for technology improvements and digital transformation spanning ELM, CLM, DM, AI, and more.

·       Conducting assessments to determine client needs.

·       Developing meaningful metrics and KPI’s that demonstrate client success and flag risks and opportunities for improvement.

·       Project management.

·       Leadership and direction on engagements.

·       Fulfilling and exceeding client expectations and delivering engagement and program objectives.

·       Communicating with project teams and with client stakeholders, maintaining and developing relationships.

·       Improving existing service offerings and contributing to the development of new services.

·       Recruiting new staff and developing existing staff to support engagements.

 

Successful candidates will have:

 

·       A Bachelor’s Degree Required.

·       10 plus years of previous consulting experience and / or legal operations experience.

·       Experience managing and guiding a team.

·       Experience with a wide range of methodologies and project types including organizational assessments, strategy reviews, process redesign and technology implementations.

·       Experience with an in-house legal department and/or contract management team.

·       History of successfully developing and mentoring others.

·       Strong leadership skills, with excellent written and oral communication and interpersonal skills.

 

If you are interested in learning about this position, or working at Morae, please reach out to Stacey Kennedy at Stacey.Kennedy@moraeglobal.com and make sure to include your resume and contact information.

 

For information relating to how we handle your information at Morae Global – please visit our website and review our Privacy Policy.

 


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Dania Beach, FL

Operations Management
89 Days
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Chewy is looking for an Associate Director – Legal Operations to join our Legal Team based in Dania Beach, Florida. The Associate Director – Legal Operations position is an exciting opportunity for the successful candidate to join a fast-paced, dynamic Legal Department. This position supports all aspects of developing and executing strategies to sustain and improve the operational effectiveness of the Legal Department and any related projects in support of Chewy’s growing business needs.  This position will report to the Head of Legal Shared Services and will use their legal operations and technology skills to contribute to the success of Chewy’s Legal Department and business.   

What You’ll Do:

– Lead developing, implementing, and executing the Legal Department’s short- and long-term operations strategy
– Own all Legal Department technology resources related to matter and document management, content & knowledge management, litigation holds and eDiscovery, ethics & compliance, e-billing management, contract management, IP management, business process enhancement, e-signature, e-notary, board of director portal/tools, subsidiary/legal entity management, business license management, and related legal operations systems
– Day-to-day administrator for the e-billing and document management systems
           -For e-billing this includes onboarding new law firms and service providers, matter management, assisting and training users, handling billing issues, managing timekeepers and rates, accruals, reporting, analysis, and related activities

  • -For the document management system this includes assigning access privileges and creating hierarchies, user creation, implementing disaster recovery strategies, assisting and training users, reporting, analysis, and related activities

– Develop and enforce processes and policies to manage outside counsel usage and spend (e.g., manage against our billing policy, engagement letter)
– Act as a Legal Operations liaison for the entire Legal Department, assisting where needed and identifying opportunities for improvement and collaboration across the team
-Collaborate with cross-functional teams across the organization
-Assist with budget matters and cost controls
-As the Legal Department grows, lead efforts to identify and implement appropriate systems to streamline new or existing practices (manage design, rollout, training)
-Develop and implement internal process guidelines, templates, and workflows
-Create metrics and monitor progress to measure success against plan (e.g., spend analysis, efficiency initiatives, report on KPIs)
-Benchmark internally and externally to stay on top of trends and best practices

What You’ll Need:

-Bachelor’s degree in business, law, technology, operations, finance, accounting (or related field)
-Minimum of 8 years of full-time work experience in a professional Legal environment, with a minimum of 4 years in legal operations or a related profession 
  (including experience with budgeting and forecasting)
-IT support and administrator role experience with e-billing, document management and contract management systems
-Experience with process management, including identifying, writing, and prioritizing requirements, managing implementation timelines and successful user
  adoption desirable
-Excellent project management skills and ability to work cross-functionally with a fast paced team
-Must be highly organized, forward thinking, attentive to detail, possess excellent communication skills (written and verbal), and the ability to maintain
  productive work relationships and work collaboratively
-Must be able to work independently with general direction, and to manage up and across as needed to meet goals and deadlines in a very fast-paced
  environment
-Candidate should possess sound professional judgment
-Position may require travel


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Santa Clara Valley (Cupertino)

Operations Management
90 Days
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In this role you will report directly to the Head of Technology, Records, and Reporting to lead a team as well as direct the information and data governance strategy for the department worldwide. You will deliver results by closely partnering with the senior leadership, Apple attorneys, legal assistants and staff, security personnel and several cross functional teams, including Privacy, IS&T, Finance/Tax, and the People team.